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I'm only the messenger, John. I personally wouldn't let anyone from Best Buy anywhere near my house, quite apart from the fact that most manufacturers offer comprehensive Level 1 and Level 2 phone support during warranty periods. I suspect BB will draw in many unsuspecting consumers with this...

Martin Dew Best Buy Offers 'Total Tech Support' Subcription Service With rafts of new technology and connected devices entering people's homes, Best Buy has announced that the Geek Squad will be rolling out a nationwide service known as 'Total Tech Support'. Up until this point, Geek Squad...