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Add me to the list too. I run Paul Harvey and he's always bragging about Walmart and CS. That old wrinkled fart has never been to my town obviously. Although there are some nice folks that work there, most definitely look like they aren't having the best time of their lives and it shows in...

Just email them. They'll cancel it. I did that not too long ago.

I'm saddened by your experience. I had problems with DDD years ago and stopped using them for about 3 years. I came back and felt they've improved. I just haven't had to use customer service it seems. Yeah, amazon.com is a great alternative. Can't go wrong. Worth the extra $$$. Although I...