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  1. JohnRice

    Why does Denon require me to have ARC?

    As Jeff mentioned, some receivers do have a mode that shuts off the video circuitry for pure music playback. That could be it as well.
  2. JohnRice

    Why does Denon require me to have ARC?

    It's always possible the hdmi board in the receiver died. That happens. You never said what model it is or how old it is. I would disconnect the receiver from the A/C overnight. This does a sort of low level reset, and it's amazing what it can fix. Sometimes this stuff gets stuck. Also...
  3. JohnRice

    Why does Denon require me to have ARC?

    No doubt they type a question into a database and are fed back an (often completely wrong) answer.
  4. JohnRice

    Why does Denon require me to have ARC?

    I should have asked. In what way did the Denon stop working?
  5. JohnRice

    Why does Denon require me to have ARC?

    No. I swear, customer service is useless at most companies. The TV does NOT need to have ARC if you're not using ARC. You didn't need a new TV. Unbelievable. Clearly something in the configuration of the receiver or TV, or both, was changed and caused it to stop working. Think about what...
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