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  1. Jake Lipson

    Warner DVD's not working thread - watch to make sure they still play

    That's it. Good luck. I'm out.
  2. Jake Lipson

    Warner DVD's not working thread - watch to make sure they still play

    I'm not sure what your being disabled has to do with this discussion up to this point, but I'm sorry if you feel that we have not been supportive of you. My posts have been in an attempt to help you, as have been most here. My earlier comment regarding people who might request the replacement...
  3. Jake Lipson

    Warner DVD's not working thread - watch to make sure they still play

    Asking fans to return defective discs is fair because otherwise there could be dishonest people who would just claim a replacement disc without having paid for it, and then that would be the studio giving away their movie for free. I'm not saying I would do this, but some people might. So...
  4. Jake Lipson

    Warner DVD's not working thread - watch to make sure they still play

    It is perfectly reasonable for her to ask you to return a faulty disc in order to get a new one. I've done that from time to time with defective discs. If it's defective, why do you care if you hang onto it? If she is sending you a shipping label, then you won't even have to pay to send the...
  5. Jake Lipson

    Warner DVD's not working thread - watch to make sure they still play

    Sherri's supervisor will not be able to help you. If the discs you are seeking are unavailable from Warner, that's it. It doesn't matter who you talk to there. As we have explained to you, discs fall out of print from time to time. Going over Sherri's head will not change that fact. I...
  6. Jake Lipson

    Warner DVD's not working thread - watch to make sure they still play

    MOD stands for manufactured-on-demand. It means that they print a disc when it is ordered, as opposed to normal pressed discs you would find in a store. There might or might not be extras, depending on what the title is. As we've told you, the discs that Sherri told you are unavailable from...
  7. Jake Lipson

    Warner DVD's not working thread - watch to make sure they still play

    Not necessarily. That's what "We no longer distribute them" means. Warner Bros. no longer makes new copies available. I'm sorry you're disappointed, but movies don't always stay available forever. I'm not sure why this is hard to grasp, but Sherri is a representative of Warner and she has no...
  8. Jake Lipson

    Warner DVD's not working thread - watch to make sure they still play

    Yes, that's what she means by "Unfortunately, we are no longer distributing the Errol Flynn Collection." Notice here it's no longer available directly from Amazon, as an example: Blu-rays do fall out of print from time to time. Because she works for Warner, I would think what she is telling...