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  1. M

    TCL Television not working...

    You are absolutely correct! I bought this with a Chase card and, when I checked with them, they do cover it for an extended period! They even had me register it with them and were SUPER nice. Thanks for the tip!!!
  2. M

    TCL Television not working...

    The TCL repair person came today and replaced the power board and the TV was up and running. It took her less than 15 minutes. She made sure it was working and took pictures. I asked her if this was common and she said, with TCL, it is very common. She said it's usually the power board...
  3. M

    TCL Television not working...

    Sorry about that. I am getting nothing. No Audio, nothing on the screen, no power light. It's dead. No real symptoms to relay. But, here's all the steps I've tried with BestBuy and TCL recommendations, along with some I found online. 1. Tried a new power cord 2. Tried unplugging, waiting...
  4. M

    TCL Television not working...

    I agree about Sony. There was a time when I thought there products were the best but, as you, was disappointed repeatedly over the years. I'd bought some Panasonic things that were better but my wife (for some un-kown reason) thinks Samsung it king and always wants those TV's. I had actually...
  5. M

    TCL Television not working...

    I think I've got to get a Costco card. My in-laws got the new TCL replacement TV there and our daughter save a LOT on a set of Michelin tires for her van there as well -- and got lots of freebies with the tire buy (rotation, etc.). Must be a good place. I'll check it out next weekend -- hope...
  6. M

    TCL Television not working...

    Thanks for the response! It's still under warranty so, hopefully, TCL will get it all fixed / replaced. Keeping my fingers crossed. I had to replace a board in a Samsung TV once and I was scared to death doing it but was successful. Guess if I have to do surgery I will .. but hoping not...
  7. M

    TCL Television not working...

    Thank you for your response! I hope the Samsung is better too. Let me know if you're aware of some go-to brands. We don't buy TV's too often.
  8. M

    TCL Television not working...

    No, I won't. And thank you for your response! Here's what the TCL folks sent me to regarding the situation (via email): We're sorry to hear that your TV stopped working and we understand your interest in claiming the warranty. To better understand the issue, can you please tell us exactly...
  9. M

    TCL Television not working...

    Thank you very much for your response! I found a site (after reading your answer) for helping to locate service centers. It's at https://www.service-center-locator.com/tcl/tcl-service-center.htm. I live not too far from Indianapolis, IN and luckily there are choices nearby. Hopefully I'll...
  10. M

    TCL Television not working...

    Last November we were buying my wife's folks (in their 90's) a new television. My wife went to Best Buy to get a 65" Samsung and the guy there said we should get a TCL 65R625 65" Class 6 Series LED 4K UHD Smart Roku TV instead. I checked here on the forum and the general consensus of...
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