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  1. Ken Koc

    Apple TV 4K official

    It's my one and only account....I own the 4,000+ films purchased from iTunes ......but ATV app shows I have nothing in my library . Curiously when I Family shared with someone...they could see my library.
  2. Ken Koc

    Apple TV 4K official

    Last week I removed Family Sharing completely and it did not change ....only downloaded movies appeared in Library in my ATV app.
  3. Ken Koc

    Apple TV 4K official

    I’ve called at least six different times and talked to many different advisers and technicians. No one has an answer. All that shows up in my library is a family sharing and that is also on my iPhone as well. Family sharing has nothing to do with the library… And yet no one has responded to me...
  4. Ken Koc

    Apple TV 4K official

    Yes….only through iTunes on the ATV box.. I used to be able to access my entire library on Apple TV as well as which titles were in 4K, but that ability stopped about two months ago.
  5. Ken Koc

    Apple TV 4K official

    I can only see titles that have been downloaded in library computer., Apple TV box and iPhone .
  6. Ken Koc

    Apple TV 4K official

    I have called Apple TV numerous times totaling 6 hours of trouble shooting from manager techicians. No one has any explanation why I cannot see any of my library( 4,000+ films) in my "library"! They tell me there have not been any other issues with other subscribers regarding my issue.
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