Hi, I am assuming that these are original tempests and not the newest versions? Are they both DVC 8ohm? Shipping cost on these will determine if I can get these, as I live in BC. If I pm you my address can you get an estimate on shipping?
Working as a computer tech, over half of the systems that came in for repairs were Dell. Their re-installations cds are pretty worthless too. I advise people to look elsewhere when Dell comes up in conversation.
I'm not sure where they are saved, but an easy thing to do would be to screen capture the images. Hit the print screen button (print scrn) and then paste in an image editor. then you can save them as what ever format you want.
If all 3 stop working at the same time it is possible that the IDE channels themselve are failing. This happens sometimes when the motherboard is on it's last leg. Is you harddrive on the same IDE channel as one of the malfunctioning optical drives? A windows reinstall may solve the...