Hobbit Battle of 5 armies playback issue (1 Viewer)

Michael Allred · Nov 20, 2015

Just picked up the extended edition on blu-ray today and disc 1, the movie disc, refuses to play. My player, a sony bdp s350 doesn't recognize the disc. Anyone else having similar problems?

Michael Allred · Nov 20, 2015

Specifically it says it cannot operate the disc. Tried disc 2 and that played.

TravisR · Nov 20, 2015

My standard answer for this kind of question is, is your firmware up to date?

Michael Allred · Nov 20, 2015

I had looked for an update as recently as last month

Salacious Ackbar · Nov 21, 2015

Have you tried it in another player?

TravisR · Nov 21, 2015

Salacious Ackbar said:
Have you tried it in another player?

And if you don't have access to another player, I'd return it and get another copy. If it happens again with a second copy, I'd again suspect a firmware issue that your player hasn't had corrected yet.

Salacious Ackbar · Nov 21, 2015

TravisR said:
And if you don't have access to another player, I'd return it and get another copy. If it happens again with a second copy, I'd again suspect a firmware issue that your player hasn't had corrected yet.

I checked and the last firmware for his player was in 2012. It could just be a defective disc.

SeanAx · Nov 21, 2015

Mine played fine and I'm using an older Panasonic Blu-ray player (I had to retire my much more recent workhorse player after wearing it out apparently).

Ronald Epstein · Nov 22, 2015

Had problems with the third Hobbit standard 3D release on my Oppo player. Would not play.

A simple firmware upgrade did the trick.

However, I agree you should try it in a different player.

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