Help!
Receiver: Denon AVR-591
Soundbar: Definitive Technology SSA-42
Everything working great for 4+ years. Today, volume control malfunctioned on remote when trying to turn it up a tad while watching a DVD. Volume spiked WAYYY up until I was able to shut everything down.
Here are the data points in terms of what is now going on:
- Can't hear dialog well (center channel?) when watching a DVD. Other parts of the soundtrack -- music, sound effects etc, are fine, it's just the dialog that's barely audible. Turning the volume way up to try to hear dialog, only makes all the other parts of the soundtrack too loud. (Yes, I tried several different DVDs.)
- Music CDs seem to play normally through the same blu-ray player (i.e., sounds of voices as well as instruments)
- While watching cable tv, some channels repeat the problem, while others play completely normally
- Scratching my head because the fact that music CDs play normally; and most TV channels play normally; would seem to indicate that both the receiver and the soundbar are OK -- but something has obviously gone bad after the inadvertent huge volume spike.
- Checked all receiver speaker set up settings; checked all wire connections on the back of the soundbar.
- I don't have any other speakers I can use in lieu of the soundbar in order to further troubleshoot. Would replace either the receiver or the soundbar if that's the only answer, but don't know which of them is bad (if either) based on the data points above.
Would be VERY grateful for your wisdom/suggestions. Thanks in advance.
Receiver: Denon AVR-591
Soundbar: Definitive Technology SSA-42
Everything working great for 4+ years. Today, volume control malfunctioned on remote when trying to turn it up a tad while watching a DVD. Volume spiked WAYYY up until I was able to shut everything down.
Here are the data points in terms of what is now going on:
- Can't hear dialog well (center channel?) when watching a DVD. Other parts of the soundtrack -- music, sound effects etc, are fine, it's just the dialog that's barely audible. Turning the volume way up to try to hear dialog, only makes all the other parts of the soundtrack too loud. (Yes, I tried several different DVDs.)
- Music CDs seem to play normally through the same blu-ray player (i.e., sounds of voices as well as instruments)
- While watching cable tv, some channels repeat the problem, while others play completely normally
- Scratching my head because the fact that music CDs play normally; and most TV channels play normally; would seem to indicate that both the receiver and the soundbar are OK -- but something has obviously gone bad after the inadvertent huge volume spike.
- Checked all receiver speaker set up settings; checked all wire connections on the back of the soundbar.
- I don't have any other speakers I can use in lieu of the soundbar in order to further troubleshoot. Would replace either the receiver or the soundbar if that's the only answer, but don't know which of them is bad (if either) based on the data points above.
Would be VERY grateful for your wisdom/suggestions. Thanks in advance.