Hi All,
Hoping someone can help me with this. I have the Denon AVR-590 with Boston Acoustics 5.1 surround speakers and sub. Everything had worked fine. This past week we purchased a new TV (Samsung 46" Smart TV). Upon hooking up the new TV, the sub completely stopped working. There is no sound coming out of the sub.
After hours of troubleshooting and trying to work thru the receiver manual, I performed a hard reset (factory reset). I then went thru the Audyssey MultEQ auto set-up. During this set-up, each speaker emits a signal that is automatically calibrated. During testing, the sub made noise, although it was much softer than it should have been. So soft that the Audyssey set-up didn't even "hear" the sub and detected that there was no sub present.
I'm really at a loss on what to do. The only thing that changed was the TV. The new TV was correctly set-up to allow for external output (not TV speakers) and I manually turned the sub "on" in the Denon receiver manual set-up.
Can anyone point me in the right direction? What should I be checking/testing and is this a configuration issue within the receiver or TV? Or is my sub shot? It literally worked fine before switching TVs. How else can I test the sub?
Thanks for all the help!!
Edit - speaker size setting is set to "small" in the receiver on-board menu and subwoofer is set to "yes".
Hoping someone can help me with this. I have the Denon AVR-590 with Boston Acoustics 5.1 surround speakers and sub. Everything had worked fine. This past week we purchased a new TV (Samsung 46" Smart TV). Upon hooking up the new TV, the sub completely stopped working. There is no sound coming out of the sub.
After hours of troubleshooting and trying to work thru the receiver manual, I performed a hard reset (factory reset). I then went thru the Audyssey MultEQ auto set-up. During this set-up, each speaker emits a signal that is automatically calibrated. During testing, the sub made noise, although it was much softer than it should have been. So soft that the Audyssey set-up didn't even "hear" the sub and detected that there was no sub present.
I'm really at a loss on what to do. The only thing that changed was the TV. The new TV was correctly set-up to allow for external output (not TV speakers) and I manually turned the sub "on" in the Denon receiver manual set-up.
Can anyone point me in the right direction? What should I be checking/testing and is this a configuration issue within the receiver or TV? Or is my sub shot? It literally worked fine before switching TVs. How else can I test the sub?
Thanks for all the help!!
Edit - speaker size setting is set to "small" in the receiver on-board menu and subwoofer is set to "yes".