Wayne, glad to hear they were able to fix it quickly. Amazing, though, that even though they charge about $20 a ticket, that they don't have someone assigned to sit in the theater until the first few minutes of the movie play, to make sure that it all is playing properly. I realize it's too much to ask to have a full-time projectionist in every booth in every screening room, but the RPX is supposed to be Regal's super-premium line of theaters. I think whenever a particular screen is designated to being the best in the theater and they charge an extra price for it, whether it's IMAX or RPX or ETX or XD, it should be perfect every time. And part of that perfection should include the theater managers keeping an extra eye on it to ensure that it's perfect each and every time.
Were you the only person who got up to say something? I'm amazed at how many people will just let something like that go. Last time I ran into a situation like that, it was for the opening night of another Fox film, "Abraham Lincoln: Vampire Hunter" -- they had the apparently programmed it wrong in the ticketing computer, so that everyone who bought and was charged for a 3D ticket were mistakenly sent to a 2D showing, and everyone who bought and was charged less for a 2D ticket were mistakenly sent to the 3D showing. When the movie started in 2D, it was at least half full, and everyone there just took their glasses off. No one said anything, no one got up to complain, amazing that there were a hundred people who each paid an extra five dollars and no one cared. When I went out to find a manager, I could see that the people who had bought 2D tickets but were being shown the movie in 3D had run out into the hallways, knocked over one of those RealD recycle containers, and taken all the used glasses and run back into their theater. Finally got to speak to a manager, and after much protesting and grumbling, he stopped the showings, went in and apologized, and offered anyone who wanted to see it in 3D the chance to walk over to the next auditorium. Most people opted to remain in the 2D room, even though they weren't credited the price difference. Meanwhile, people who paid for 2D only were allowed to stay for 3D, and only a handful decided to switch to the 2D showing they had paid for. I'm not quite sure what this says about human behavior, that the people who willfully paid more to see it in 3D were fine with then not seeing it in 3D but still paying more, while the people who only paid for 2D were (mostly) more than happy to get that extra dimension for free. I'm convinced if I hadn't said anything, no one else would have gotten up, and that they wouldn't have even noticed that their ticketing system wasn't matched up with the right screens until the next day.