Regarding my U.S. Amazon order for THE THREE STOOGES - 6 MOVIE COLLECTION, I've experienced what I consider to be an interestingly bizarre twist. Even though my order details indicate "No Tracking Information," i-Parcel is able to provide me with details regarding my shipment's current whereabouts/details complete with tracking number. This is in spite of the fact that attempts on my part to enter the same tracking number on i-Parcel's website reveals to me an "Invalid tracking number or this trackingnumber is not using a trackable service" message! This makes ABSOLUTELY NO SENSE to me whatsoever! If a shipping company is obviously able to track the shipments that they handle AND periodically provide details of such to their Customers, why can't the same Customers check this information for themselves?
I find myself feeling a strange mix of gratification and infuriatedness over this!
On the gratification side, as the latest information indicates my order has been exported, I hope to receive my "Stooges" shipment well ahead of Amazon's March 12 Estimated Delivery Date!
On the infuriatedness side, "Why doesn't i-Parcel make it so their Customers can track orders that they obviously keep track of themselves?" As I previously mentioned, this just doesn't make any sense!
Well, it's been over a week since I received notification from iParcel that my shipment was exported from Edison NJ, and in transit to country of destination, and I STILL haven't received my Three Stooges 6 Movie Collection! I figured with the export process out of the way, I should have received this by now, even taking into consideration Amazon's estimated March 12 Delivery Date! That I have to wait until that date has passed before I can rightfully complain (Assuming Amazon doesn't push back their EDD even further in the meantime!), is frustrating me to no end!
It appears to me that my order has taken the bloody "Slow Boat To China," proverbially speaking! I get overseas shipments faster than this, for pity's sake!
Suffice it to say, that if my shipment is even one day late, I'll be getting on Amazon and iParcel's tail, tout sweet! This has been such a bloody pain in the arse!
Please kindly forgive my self indulgence, but I'm really peeved about this!
My impatience having got the better of me, I decided to contact Amazon by email to inquire about the current whereabouts of my order.
The Good: I did receive a very quick emailed response from Amazon.
The Bad: The following information is from Amazon's reply- Packages shipped to Canada are sent to i-parcel's nearest regional shipping hub and then delivered by your local post office. Because the final delivery is made by the local postal service, delivery confirmation isn't available, even if the package was tracked en route to the shipping hub.
The Ugly: The following information is from Amazon's reply- When your order does arrive, there's no need to contact us. However, if you haven't received it by March 20, 2014, please let us know through the link below and we'll be happy to get a refund or replacement for you.
In other words, I'm expected to wait a full 8 days after Amazon's Estimated Delivery Date of March 12 before I can even ask for a refund or replacement! Of course, this is assuming the current Estimated Delivery Date doesn't randomly get pushed back!
THIS JUST GETS BETTER AND BETTER! (EXTREME SARCASM!!!!!!)