Yes, but I now I have another question--would reinstalling Windows 7 kind of wipe the whole slate clean of this problem? I'm at a standstill otherwise. Windows (I assume) won't let me reinstall AOL because it detects a conflict with another "communications software" (I assume AOL) that isn't otherwise there. Yeah, it sounds weird, so it's like maybe I should just zap the whole thing and start totally over, even though AOL is the only issue. I get Firefox, Explorer just fine, and everything else is good. But this AOL farce is ridiculous. I do get AOL via Firefox, but it's a generic setup minus the 9.7 that I'm used to with favorites etc. I can't even send e-mail with this generic AOL . The only clue I had that trouble was brewing beforehand is that AOL would disconnect without warning, and then say another AOL was active, even if I didn't see any. I'd reboot and get back to normal, but even that stopped yesterday.
Thanks though for your reply.