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Instability with playing .avi and .mp4 files within WMC


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#1 of 2 OFFLINE   robcy

robcy

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  • 6 posts
  • Join Date: Apr 08 2013
  • Real Name:Roberto Calderon

Posted June 13 2013 - 04:32 PM

This computer has been running great for a over a year. Lately anytime I choose a movie from the Movie Folder, WMC closes and restarts. This has no effect on the OS, but the Event Viewer shows this error:

Faulting application name: ehShell.exe, version: 6.1.7600.16385, time stamp: 0x4a5bd053
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13

I previously had this same issue, and did a system restore to a prior date (last windows update) and this corrected the issue. I tried the same thing and this time it did not have an affect.

Computer running:
Windows 7 64-bit.
Ceton PCIs 4 tuner card
A8-3870 AMD APU
8GB Ram
2 X 500GB HDD's

All drivers are up to date, I have tried Codecs K-Light, CCCP and with no codec the results are the same. Recorded TV works normally, and plays normally. All movie files are .avi and .mp4. I have searched online, but found no information to help. I really, really do not want to reprogram the PC.



#2 of 2 OFFLINE   mattCR

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  • Real Name:Matt
  • LocationOverland Park, KS

Posted June 16 2013 - 04:11 PM

A few things:

 

(1) Drop CCCP, K-Lite, etc.   Grab Shark 007 if you can.. be careful, though.. it wants to install some bullshit at the beginning, so make sure "custom" and uncheck toolbars, other than that it's a snap.

 

(2) Make sure you have the latest video card drivers, normally from http://www.amd.com/ or http://www.nvidia.com/

 

If you can, post your hardware configuration, there might be something we see you need


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