Posted February 14 2013 - 12:42 AM
A word of warning, Ron. I've been through three copies of this and I still don't have one with a playable version of the first Die Hard film. I have two PS3's (an older Fat model and a new Super Slim) and disc 1 absolutely refuses to load (or even be recognized, for that matter). I have over 475 Blu-ray discs in my library, and this is the first time ever that the PS3 has choked on one. I spent a half hour on the phone each with Fox and Sony to no avail. From what I've read around the web, the issue is not isolated to the PS3, but affects other players, as well. The best guess for now is that it is some kind of disc replicating error, but since it affects players randomly, no one knows for sure.
Last night, I went back to Best Buy and they were kind enough to switch out disc 1 with one from the new stand-alone first movie edition. Unfortunately, it won't play either.
Now, it looks like my only recourse is to get a replacement from Fox. The CSR I spoke with said I have to send in the whole box set (even though the other four discs play fine). To add insult to injury, I have to pick up the tab for postage and Fox is "...not responsible for lost or stolen packages."
I certainly understand the need for copy protection, but when a legal owner has to jump through this many hoops (three trips to Best Buy, more than an hour on the phone, etc) just to watch a movie, I'm not sure it's good for the Blu-ray business over the long haul. I wish Fox had a more reasonable replacement program in place. It's one thing to stick a defective disc in a mailer, but to have to send in an entire box set (on my dime) for one faulty disc, and then wait a month for the replacement, strikes me as both unreasonable and excessive.
BTW, the packaging for this is spectacular!