Fox Home Entertainment won't honor the digital copies of their BluRays? (1 Viewer)

Sam Posten · May 1, 2011

I bought Mr. Fox (from FHE) via Amazon this week and just tried to redeem my digital copy. It should be valid for ANOTHER WHOLE YEAR. Fox won't honor it and they are pointing the finger at Apple. I DONT CARE WHOSE FAULT IT IS, figure it out!

http://forum.blu-ray.com/blu-ray-movies-north-america/127504-fantastic-mr-fox-blu-ray-march-23-a-6.html

Mark-P · May 1, 2011

Same thing happened to me. I just got FFMF at Target for 10 bucks. I contacted Fox and they told me that there is an issue with iTunes having the wrong expiration date in their database. They are working with iTunes to get it corrected. They said I could either redeem my digital copy using Windows media player or else wait for iTunes to fix the problem and they would email me when the fix is in.

Sam Posten · May 1, 2011

Do you have contact info where I can get on that email list for when it's ready?

Mark-P · May 1, 2011

I went to the foxdigitalcopy.com website where I found this email address: [email protected] which is how I got an answer and was told I'd be notified when the problem is fixed.

Originally Posted by Sam Posten

Do you have contact info where I can get on that email list for when it's ready?

Sam Posten · May 2, 2011

Will try that thanks.

Jesse Skeen · May 8, 2011

I bought Fantastic Mr. Fox recently but aren't going to use the digital copy- wish they'd included an analog copy instead

Sam Posten · May 9, 2011

That website is a bag of hurt. Is it me or does that dopey email address look like its a phishing scam?

Originally Posted by Mark-P website where I found this email address: [email protected] which is how I got an answer and was told I'd be notified when the problem is fixed.

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Fox Home Entertainment won't honor the digital copies of their BluRays? (1 Viewer)

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