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No audio when playing DVD's on my Windows Media Player.


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8 replies to this topic

#1 of 9 OFFLINE   Inspector Hammer!

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Posted November 12 2009 - 05:36 PM

I don't know why but when I try to play a DVD I get no sound, the video plays just fine but no audio. Curiously I can play CD's just fine, it's only with DVD that I have the problem.

I checked all of the settings on my PC and they are all fine.

Is there anything I can do to fix this? The FAQ's for WMP is of no help at all.

Any help would be appreciated.

Thanks.

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#2 of 9 OFFLINE   Brett DiMichele

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Posted November 13 2009 - 09:05 AM

http://www.microsoft...er/plugins.aspx

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#3 of 9 OFFLINE   Ken Chan

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Posted November 14 2009 - 11:31 PM

If you can see video, you already have a DVD decoder installed (probably); although a different one might work better.

The problem may be that it's trying to play encoded digital audio, Dolby Digital or DTS, through your computer's digital audio out, if your computer has one. And if you aren't actually using that output -- you're using analog speakers or headphones instead -- you won't hear anything.

Which version of Windows is this?

#4 of 9 OFFLINE   Inspector Hammer!

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Posted November 15 2009 - 04:22 AM

I'm using Vista.

The thing is it used to work but something somewhere down the line got changed and I don't know what.

I would prefer to see if I can repair it without having to purchase anything.

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#5 of 9 OFFLINE   Ken Chan

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Posted November 15 2009 - 01:37 PM

Well first, it appears that WMP 11 "looks at" the sound settings only on startup, so doing a bunch of fiddling while WMP is open doesn't really help.

I have a fairly clean Vista (Ultimate) setup here, with no additional DVD decoders, and it mostly "just worked". If I chose speakers as the sound output, it decoded the Dolby Digital into analog. And if I disabled the Dolby Digital for the SPDIF, it also decoded correctly into digital stereo. With Dolby Digital enabled, it played the bitstream directly (in addition to the lights/indicators on the receiver, the volume control has no effect). Again, these changes were made when WMP was not open, and then restarting it.

The only time I got it to not work was disabling Dolby Digital for the SPDIF while WMP as open. Stopping playback and then hitting play again, I got no audio.

Maybe it's something you installed that is interfering, especially if it used to work? Are you using speakers, headphones, or SPDIF ("Digital Output Device")? Have you tried another "playback device", if you have one? (Right-click the volume icon in the tray, and choose Playback Devices.)


#6 of 9 OFFLINE   Parker Clack

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Posted November 15 2009 - 08:16 PM

Try downloading a program like VLC http://www.videolan.org/vlc/ and see if you get sound from your DVDs. If not then it is something in your sound card setup that got changed.


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#7 of 9 OFFLINE   Inspector Hammer!

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Posted November 15 2009 - 08:56 PM

Thanks for the advice guys, and thanks, Parker, I installed VLC and it works great. /img/vbsmilies/htf/cool.gif

I needed a player on my PC because between the audio problem with my WMP and WinDVD never working right right out of the box I had no way of playing DVD's on my PC.

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#8 of 9 OFFLINE   Parker Clack

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Posted November 20 2009 - 01:57 PM

Glad to hear that VLC is working great. Just wondering why WMP stopped working. Something in your setup with WMP has the audio turned off because if it where a system audio problem VLC wouldn't work either. I haven't played around with WMP enough to enough how to check out the settings but I am sure it has some sort of options that can we set and maybe the one for the audio is turned off.



"I tried to get my medical records from the company but they say they

are confidential and can only be released to other insurance companies,

pharmaceutical​ reps, suppliers of medical equipment and for some

reason the RNC."
 


#9 of 9 OFFLINE   Brett DiMichele

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Posted November 22 2009 - 09:50 AM

Sounds like a Codec issue to me. That's why I posted the link I did.  One way to figure out if it's a Codec issue is so search the net for WMP Codec packs.



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