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Tab Key Turns on Caps Lock on my Macbook Pro


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#1 of 7 Raja300

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Posted August 27 2009 - 11:22 AM

 I just got my first macbook pro, and I noticed that the TAB key turns the CAPS lock on and off when you press it.  When I press the CAPS lock key it does nothing.  I have had to turn the CAPS lock key off for now, but does anyone out there know how to solve this problem?  

#2 of 7 DaveF

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Posted August 27 2009 - 01:19 PM

Are you running any special software for a USB keyboard, like Microsoft's Keyboard drivers? They can be used to adjust how keys work.

It's possible it's a hardware problem. If your software setup is clean and you've not adjusted any preferences otherwise, calling AppleCare or going to the Genius Bar should get it figured out quickly.


#3 of 7 Raja300

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Posted August 27 2009 - 01:48 PM

 Not running any special software for USB keyboard.  I actually just received the macbook yesterday and booted it up for the first time.  When I was running the setup, I noticed every time I hit the tab key it would turn on and or turn off the CAPS lock key.  So I'm not sure what is going on ... 

#4 of 7 DaveF

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Posted August 27 2009 - 03:07 PM

Go to Apple Menu -> System Preferences -> Keyboard & Mouse ->Keyboard->Modifier Keys...
Check the settings for Caps Lock. Is it right?

http://screencast.com/t/MsK34j5Fg

Is this a brand new computer, or used / new to you?


#5 of 7 Raja300

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Posted August 28 2009 - 06:39 AM

That's actually the first thing I checked, and yes it was set correctly.  Actually for now, I selected "no action" for the CAPS lock.  Anyhow the computer is brand new, bought it online, and it's my first apple. 

#6 of 7 DaveF

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Posted August 28 2009 - 08:55 AM

I'm out of ideas. I would call Apple Care.


#7 of 7 Raja300

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Posted August 30 2009 - 06:34 AM

 Thanks for your help anyhow.  I'll call apple and make an appointment at their genius bar, and see if they know what to do.  I'll keep you posted.  




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