After the recent closure of The Laser's Edge, based in the US, which shocked many of us, they too have decided to stop.
A great on-line DVD seller, with great and personal service. Although I bought most of my DVDs from the US (R1), there were many occasions I ordered from BW. Especially TV productions (BBC, ITV), but also several movies that weren't released in the US, often "foreign" ones: English or French.
Prices were good, shipping was quick and the rare occasion when something seemed to go wrong in the mail, e-mail (and telephone contact) were always simple, direct and effective.
Apparently, however they also started to feel (the British) Amazon breathing in their necks, as well as a steadily general decline of DVD sales. Today I received this e-mail (I removed the e-mail address from this post):
| Dear Customer, |
After over 20 years of trading, we are disappointed to inform you that Ron Benson has announced the closure of "Bensons World" with immediate effect.
We have been in the mail order business, and subsequently online business, for over 20 years. More recently, due to the erosion of price and subsequently our operating margin, it has become more and more difficult to provide a good level of personal service and a competitive price.
If you still have an outstanding order with us we will still be fulfilling your order as best as we can. If you would like to cancel your order then please email us at .....
Customer Services will still be available until the end of February so if you have any queries please feel free to email us.
We thank you for your support and continued custom over the years.
BensonsWorld, Unit 9, Ironbridge Close, London NW10 0UF
Telephone: 020 8099 8312 Web: Discount DVDs and books online from Benson's World
This message was sent by: Bensonsworld Ltd, Unit 9 Ironbridge Close, London, Greater London NW10 0UF, United Kingdom