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Amazon problem..where'd my Twin Peaks go?


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2 replies to this topic

#1 of 3 Henry Gale

Henry Gale

    Producer

  • 4,633 posts
  • Join Date: Jul 10 1999

Posted December 18 2007 - 11:09 AM

Never had a problem with Amazon before, now that I do I can't figure out how to fix it.
Talking to a human would help, but their promise to "call me back" in 5,10 or 15 minutes...didn't happen.
I ordered Blade Runner and Twin Peaks months ago.
I guess every ones BR is coming late, that's not my problem
Tracking says my Twin Peaks was given to the carrier on Nov. 7 and is due on Nov. 14.
It is "in transit".
Since I couldn't communicate with them I went to "return"....didn't see an option for "cancel".
Reason I gave was "did not arrive on time.
Now, if I re-order, the price is up $8.00
Meantime, I guess they'll be waiting for me to mail back a package I never got.

Any helpful ideas?
"I was born to ramble, born to rove
Some men are searchin for the Holy Grail
But there ain't nothin sweeter 
Than riden' the rails."
-Tom Waits-

#2 of 3 JustinCleveland

JustinCleveland

    Screenwriter

  • 2,059 posts
  • Join Date: Dec 23 2002
  • Real Name:Justin Cleveland
  • LocationMadison, WI

Posted January 01 2008 - 09:55 AM

Give them a call to explain the situation. Far easier than emailing.

#3 of 3 Henry Gale

Henry Gale

    Producer

  • 4,633 posts
  • Join Date: Jul 10 1999

Posted January 01 2008 - 10:41 AM

Quote:
Originally Posted by Henry Gale
Talking to a human would help, but their promise to "call me back" in 5,10 or 15 minutes...didn't happen.


Any helpful ideas?

Yes, I tried. (:

This doesn't matter any more, I canceled the order and bought the set from Waterloo Video in Austin, a store I'm glad to support even if I pay a few dollars more.
"I was born to ramble, born to rove
Some men are searchin for the Holy Grail
But there ain't nothin sweeter 
Than riden' the rails."
-Tom Waits-