Posted November 08 2006 - 03:40 AM
I finally broke down and bought S1 since it was so cheap at Best Buy this week. For $19.99, I'll take my chances on getting a playable disc. However, that was only part of the equation. In several other threads people have stated that they have had less problems with boxes that don't have the infamous "Made in Mexico" sticker on the box. I sifted through the five copies on the shelf and three had this sticker and the other two did not. I picked on of those and have my fingers crossed.
To Randy, Jesse, and the other supporters of this format. I appreciate the fact that you have not had problems with these discs, but the tone you use is very insulting. I apologize if I have ever come off so, but this situation has had me extremely frustrated for more than two years now. There have been dozens and dozens of cases of problems with these discs in multiple forums all over the internet. If you have something to add to the conversation, I'm all for it, but to just say "These discs are fine" comes off as extremely insulting. I'm an engineer for a living and I know the difference between good & bad product (It's my job), and if I were to release a product with this kind of defect rate (Be it user error or not), I would be out of a job. To rationalize these problems due to player compatibility (while this may be factual on some levels) is not proper justification. On the back of my "Emergency S1" box there is statement that says "This product is compatible with ALL DVD players". Even if I had never had a single problem, I know that I would still be nervous, because every player will sooner or later be replaced. Those discs that work great today, may not work so great tomorrow (This has been evidenced many times in other threads, where these discs appeared to work on older players, but not newer players (Pretty disturbing in my book!). On some level, Universal is not telling the truth and apparently they have figured out the problem, since they are going away from the format. All that myself and others have asked is that they look into the problem, be open about it, and fix it. This could merely be a quality problem, in which case fix it, offer a replacement program, and continue using the format. Instead, they have been completely mum throughout the entire episode.
That said, I'm very curious as to whether your discs have the infamous "Made in Mexico" sticker?
I hope that Universal continues with this series, but I also can't help but think they have dug their own grave to some extent. By continually ignoring consumer complaints and without issuing a single press release during the problem and then by quietly discontinuing the use of the format. When customers get bad product, they should not have expend great deals of effort or any money to get replacement product.