Tino D'Voe
Agent
- Joined
- Aug 14, 2001
- Messages
- 40
I'd like to make this post since I've ordered some dvd's after reading about a "hot" deal on a webforum.
They had the lord of the rings box sets advertised for several days for a fraction of the regular price. I placed an order and after charging for 3 dvd's and making me wait a month and a half, the company decided to not honor their word and instead cancel my order and issue a credit on their website.
Here are copies of their emails I recieved, the last one stating that the DVD's were "defective"
I just wanted to give a heads up that their this company is a scam before anyone else falls victim to their malpractice.
One month after my order:
-------------------------------------------------------------------------
Dear Sir.
Our apologies for the delay in receiving your order. Unfortunately we
have not yet received the product from the manufacturer. As this item
should have arrived by now I will place an inquiry with the movies
department regarding this product. They will do everything in their
power to have this item delivered. If there are any problems I will
contact you once again. If you need anything else please do contact me
once again.
------------------------------
Eric Saindon
Customer Service Center
Centre De Service à la Clientèle
DVDSoon.com
------------------------------------------------------------------------
Today, 6 weeks after the order:
Dear Sir.
My apologies for the matter, but unfortunately we will not be shipping
the items for that order.
Since the batch recieved were damaged and could not be sent.
We have placed though in your account the credits for that order plus a
certain amount of non refundable credits that are for the inconvenience.
--------------------------------------------------------------------------
I paid almost $134, now I have some sort of $80 BS credit on their website. I've been scammed, just passing the info.
They had the lord of the rings box sets advertised for several days for a fraction of the regular price. I placed an order and after charging for 3 dvd's and making me wait a month and a half, the company decided to not honor their word and instead cancel my order and issue a credit on their website.
Here are copies of their emails I recieved, the last one stating that the DVD's were "defective"
I just wanted to give a heads up that their this company is a scam before anyone else falls victim to their malpractice.
One month after my order:
-------------------------------------------------------------------------
Dear Sir.
Our apologies for the delay in receiving your order. Unfortunately we
have not yet received the product from the manufacturer. As this item
should have arrived by now I will place an inquiry with the movies
department regarding this product. They will do everything in their
power to have this item delivered. If there are any problems I will
contact you once again. If you need anything else please do contact me
once again.
------------------------------
Eric Saindon
Customer Service Center
Centre De Service à la Clientèle
DVDSoon.com
------------------------------------------------------------------------
Today, 6 weeks after the order:
Dear Sir.
My apologies for the matter, but unfortunately we will not be shipping
the items for that order.
Since the batch recieved were damaged and could not be sent.
We have placed though in your account the credits for that order plus a
certain amount of non refundable credits that are for the inconvenience.
--------------------------------------------------------------------------
I paid almost $134, now I have some sort of $80 BS credit on their website. I've been scammed, just passing the info.