Vince Maskeeper
Senior HTF Member
- Joined
- Jan 18, 1999
- Messages
- 6,500
I wanted a small 15 inch LCD 1024x768 monitor to double as a bedside TV and Computer monitor...
I did a load of research, created a spreadsheet to compare the various models and features. There were 3 "must have" features in my list: PC resolution of 1024x768, Can sync to HD resolutions of 720p and 1080i, and has aspect ratio control (anamorphic squeeze).
So, after catalogging 30+ sets- I chose a Zenith model which met mey needs. I ordered it online and received it yesterday.
No aspect control.
I checked the manual. I double checked my spreadsheet. I went back to the Zenith website, and sure enough the specs clearly says aspect ratio control with 3 modes.
I email Zenith. They take no responsibility for information on ther website. The etailer will not accept returns due to incorrect manufacturer specs (and I honestly can't say I blame them)... however Zenith also refuses to exchange for a different model.
Is there any recourse? I mean, it's not like i just ran out and bought something on the fly- I spent a month researching and checking specs before spending my money. Now I'm stuck with something I can't use simply because i read the OFFICIAL ZENITH website.
Ugh.
-V
I did a load of research, created a spreadsheet to compare the various models and features. There were 3 "must have" features in my list: PC resolution of 1024x768, Can sync to HD resolutions of 720p and 1080i, and has aspect ratio control (anamorphic squeeze).
So, after catalogging 30+ sets- I chose a Zenith model which met mey needs. I ordered it online and received it yesterday.
No aspect control.
I checked the manual. I double checked my spreadsheet. I went back to the Zenith website, and sure enough the specs clearly says aspect ratio control with 3 modes.
I email Zenith. They take no responsibility for information on ther website. The etailer will not accept returns due to incorrect manufacturer specs (and I honestly can't say I blame them)... however Zenith also refuses to exchange for a different model.
Is there any recourse? I mean, it's not like i just ran out and bought something on the fly- I spent a month researching and checking specs before spending my money. Now I'm stuck with something I can't use simply because i read the OFFICIAL ZENITH website.
Ugh.
-V