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DeepDiscountDVD - COnfirmation Orders not appearing in my account

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1 reply to this topic

#1 of 2 OFFLINE   Carlo S

Carlo S

    Stunt Coordinator

  • 111 posts
  • Join Date: Nov 14 2000

Posted May 16 2005 - 08:45 AM

Has anyone else had this problem occur? As it has been 2 days and still no order confirmation email with the order number? Doesnt it usually take 24 hours for it to appear in your account?

#2 of 2 OFFLINE   Don Peskin

Don Peskin

    Stunt Coordinator

  • 190 posts
  • Join Date: Dec 31 2000

Posted May 18 2005 - 05:57 AM

I had the same problem for months. I couldn't get any email from them, even when they tried to email me a return label. Eventually they fixed the problem. You might want to email their tech support to let them know.