-

Jump to content



Photo

Frustrated with rim cracks: my discs are dying.


This topic has been archived. This means that you cannot reply to this topic.
44 replies to this topic

#1 of 45 OFFLINE   Frank@N

Frank@N

    Screenwriter

  • 1,718 posts
  • Join Date: Sep 12 2002

Posted April 25 2005 - 09:17 AM

I guess every video format has it's Achilles Heel.

VHS tape snarls, Laser rot, and now...DVD rim cracks.

Opened up my 'Episode 1' and 'Planet of the Apes' (2001) cases to find the disc 1 trays had shattered my interior disc rims.

Some hanging tray styles are apparently very shallow and if the disc isn't completely down, the catch will rest between the disc layers.

Over time, the disc will eventually give way and crack.

Also had two other situations where a disc cracked while being remove from standard hubs.

It's getting to the point where I'm afraid to touch my discs.

DVDs are fairly durable, but I'm realizing that interior rims are the weak link.

You never had this problem with CDs.

Why doesn't the layer glue extended all the way to the interior rim?

Do the thin rim layers get more brittle with age?

I never expected to have this problem.

#2 of 45 OFFLINE   Brett_B

Brett_B

    Supporting Actor

  • 723 posts
  • Join Date: Oct 26 1999

Posted April 25 2005 - 11:03 PM

Thankfully, I haven't had this sort of problem and I have been collecting DVDs since 1998, and have over 400 in my collection.

#3 of 45 OFFLINE   Lou Sytsma

Lou Sytsma

    Producer

  • 5,265 posts
  • Join Date: Nov 01 1998

Posted April 25 2005 - 11:17 PM

Yeah weird, something in the environment where you are storing them? I have never had that problem.
Every man is my superior, in that I may learn from him.

#4 of 45 OFFLINE   Robert Crawford

Robert Crawford

    Studio Mogul

  • 24,644 posts
  • Join Date: Dec 09 1998
  • Real Name:Robert
  • LocationMichigan

Posted April 25 2005 - 11:19 PM

I have over 2700 dvds without any such problem.

Crawdaddy

 

Blu-ray Preorder Schedule

 


#5 of 45 OFFLINE   MikeEckman

MikeEckman

    Screenwriter

  • 1,087 posts
  • Join Date: Jan 11 2001

Posted April 26 2005 - 02:29 AM

That is very strange because I have many with rim cracks. Granted, none of them go beyond the rim, so they havent affected any of my discs, but I have purchased discs that have come right out of the shrink wrap with rim cracks. I just figure its just the way it is...
Mike Eckman
Chicago Heights, IL
Music Webpage: http://www.metalreviewcentre.com
Car Webpage: http://www.metalrevi...com/transam.htm

#6 of 45 OFFLINE   Will_B

Will_B

    Producer

  • 4,733 posts
  • Join Date: Mar 06 2001

Posted April 26 2005 - 03:13 AM

I've seen DVDR's get split apart by the hub pushing into them (as you say "if the disc isn't completely down, the catch will rest between the disc layers" -- i.e. when the hub's nubs fail to get out beyond the disc and trap it properly, the hub's nubs can indeed push the disc's layers apart). But I haven't seen that with DVDs.
"Scientists are saying the future is going to be far more futuristic than they originally predicted." -Krysta Now

#7 of 45 OFFLINE   Jon Martin

Jon Martin

    Screenwriter

  • 2,219 posts
  • Join Date: Sep 19 2002

Posted April 26 2005 - 04:41 AM

Of my collection, I've only had this happen once. And that was in the BATTLESTAR GALACTICA TV set. The inner rings that they were stored on were so tight, it ended up breaking the inner rim of at least one of the DVDs. I had to take them out of the cases and store them in other DVD cases.

#8 of 45 OFFLINE   Glenn Overholt

Glenn Overholt

    Producer

  • 4,207 posts
  • Join Date: Mar 24 1999

Posted April 26 2005 - 04:49 AM

Lou, you may have something there. Mike and the OP are both in Chicago!

Glenn

#9 of 45 OFFLINE   Greg_C_T

Greg_C_T

    Second Unit

  • 293 posts
  • Join Date: Oct 22 2001

Posted April 26 2005 - 06:50 AM

This happened to my Office Space DVD. Thankfully, I haven't noticed it on any others... Yet.

#10 of 45 OFFLINE   Frank@N

Frank@N

    Screenwriter

  • 1,718 posts
  • Join Date: Sep 12 2002

Posted April 26 2005 - 08:38 AM

Quote:
I have many with rim cracks...none of them go beyond the rim


One would hope so, but I've occasionally had the opposite experience.

The Planet of the Apes (2001) disc was slightly cracked, so I took it out to examined it.

Then I carefully tried to place the disc correctly back on the hub.

The tiny crack turned into a full separation, with plastic sharp enough to pierce your skin.

The disc was completely destroyed.

Quote:
Yeah weird, something in the environment where you are storing them?


Everythings in my basement, but in the past all this did was cause my snappers and the occasional insert to warp/ripple from the increased humidity.

======

There's not much more to say about this, except I'm ticked about the fragile nature of interior DVD rims.

Two thin layers of unconnected plastic just isn't tough enough to deal with tight hubs and prying catches.

My CDs may outlive me, but my DVDs...not likely.

#11 of 45 OFFLINE   Mark Zimmer

Mark Zimmer

    Producer

  • 4,267 posts
  • Join Date: Dec 31 1969

Posted April 26 2005 - 08:44 AM

I've suspected for a while that what many people are calling disc rot is in fact rim cracking that upsets the balance of the DVD. The reason it plagues certain discs could be connected to the particular hub. For instance, From the Earth to the Moon, a frequent "rot" candidate, had notoriously tight hubs that easily could cause damage if care wasn't taken in removing and replacing the discs.

#12 of 45 OFFLINE   Mark Maltais

Mark Maltais

    Stunt Coordinator

  • 194 posts
  • Join Date: Feb 13 2002

Posted April 26 2005 - 08:49 AM

Quote:
I have over 2700 dvds without any such problem.


Posted Image


I didn't even know that many were available...wow makes my 600 look piddly-assed..

Oh and no problems here either!!

#13 of 45 OFFLINE   Jason Hughes

Jason Hughes

    Supporting Actor

  • 882 posts
  • Join Date: Oct 17 1998

Posted April 26 2005 - 10:08 AM

Mail them back to the studio. I bet they replace them (they damn well should).
Government in action = Government inaction

#14 of 45 OFFLINE   Frank@N

Frank@N

    Screenwriter

  • 1,718 posts
  • Join Date: Sep 12 2002

Posted April 27 2005 - 02:40 AM

Quote:
Mail them back to the studio. I bet they replace them


Sounds good in theory, but I've had the other experience.

Here's a thread where I tried (unsuccessfully) to get Paramount to replace a single defective disc from a Star Trek TV boxset:

http://www.hometheat....hreadid=208423

In today's business world, customer service is largely extinct.

#15 of 45 OFFLINE   Jason-D

Jason-D

    Agent

  • 33 posts
  • Join Date: Jul 07 2004

Posted April 27 2005 - 03:56 AM

The flipper disc in my Dracula Legacy Collection had a crack at the inner rim when I got it so I sent it back. The replacement was fine. My collection consists of about 400 items (approx 500 discs w/ special editions and TV sets) and this is the only one I've had a problem with. I do believe that this is a genuine problem, however, and I honestly think that people with really large collections that haven't had this happen at least once have just been lucky. That said, I haven't had a problem with a disc after purchase.

Something that worries me more is the fact that so many newer DVDs seem to be improperly glued at the inner rim. I can just imagine several years from now when the delamination spreads to the playback area. Has anyone else noticed this? It seems like a lot of more recent Warners have air bubbles in the clear part of the disc near the inner ring, my copy of "Libeled Lady", for example.

#16 of 45 OFFLINE   Kelly Grannell

Kelly Grannell

    Second Unit

  • 445 posts
  • Join Date: Feb 10 2004

Posted April 27 2005 - 08:35 AM

1400+ DVDs only have that problem with:

Devil's Advocate (original version, unfrotunately)
Ocean's Eleven
Replacement Killer

#17 of 45 OFFLINE   Kevin M

Kevin M

    Producer

  • 5,172 posts
  • Join Date: Feb 23 2000

Posted April 27 2005 - 08:35 AM

Quote:
That is very strange because I have many with rim cracks. Granted, none of them go beyond the rim, so they havent affected any of my discs

I'll have to ditto that, I have about five discs with "rim cracks" but it hasn't affected the performance at all. I'm just a bit more careful with them and some have had these cracks for years (Avia - Blade Runner).
-Kevin M.

There's a human tendency to resent anyone who disagrees with our pleasures.  The less mature interpret that as a personal attack on themselves.
- Roger Ebert
 

#18 of 45 OFFLINE   Dave Farley

Dave Farley

    Second Unit

  • 411 posts
  • Join Date: May 15 2004

Posted April 27 2005 - 09:19 AM

Frank,

Try these phone numbers:

1-323-956-8070

1-323-956-8830

1-323-956-8509


I've found Paramount to have the most disc quality problems in terms of scratches, scuffs, and other surface irregularities. They seemed to be fairly trouble-free until they moved production to Mexico. In my experience at least.

However, they are quick to take care of my problems. I called one of the numbers above more than once and received the same treatment every time. The lady will give you the address to which your disc(s) must be sent. I sent them in and had flawless replacements within 3-5 weeks from the time I shipped them away. You won't find many studios willing to send out replacements without receiving your DVD first so I would plan on mailing it in. Fox did it for a defective Star Wars DVD but that problem was very widespread and gaining a lot of Internet attention.

I just wish Paramount would do something about their quality control. The Star Trek sets have been ridiculous. I eventually had to assemble a good S1 of TOS at Best Buy. Even then, disc 7 still had to be replaced by Paramount as not one set in stock at the store had a #7 that didn't look like I had kicked it around the driveway a few times.

#19 of 45 OFFLINE   Frank@N

Frank@N

    Screenwriter

  • 1,718 posts
  • Join Date: Sep 12 2002

Posted April 27 2005 - 09:19 AM

Quote:
I'm just a bit more careful with them and some have had these cracks for years


You can do that, but it's kind of like driving your car on the 'donut' tire.

It can be done, but it's bound to be a problem at some point.

Once I see a crack, I need to replace the disc.

If the crack isn't too visible, then I'll sell it off.

When it's clearly ruined, the disc gets tossed.

#20 of 45 OFFLINE   Frank@N

Frank@N

    Screenwriter

  • 1,718 posts
  • Join Date: Sep 12 2002

Posted April 27 2005 - 09:25 AM

Dave,

Thanks for the Paramount numbers.

I was using the 800 number and got nowhere.

BTW, what was wrong with the Star Wars DVD?


Back to DVD



Forum Nav Content I Follow