Adam Lenhardt
Senior HTF Member
I am majorly heated under the collar. I placed an order for a DVD which is supposed to street tommarrow. After hearing about the delays people are experiencing due to last Tuesday's tragedy, I decided to cancel my order online and pick it up at Best Buy tommarrow (for $2 less, I might add). The shipping delays are totally understandable considering the tragedy. However, when I went to cancel the order, it gave me: "We are preparing these items for shipment and can no longer change shipping and billing options for them." Considering they aren't even supposed to be shipping these items until tommarrow, I was under the impression that I should be able to cancel my order. Is this Amazon's way to cover their butt from losses owing to Tuesday's tragedy?
Please note that I'm rather flustered by this right now. If they get it to me in a prompt manner, then excuse this post. I'll probably see things differently when I've cooled down a bit. The delays aren't the problem. It's the fact that Amazon.Com is basically saying that once you enter the checkout line, you can't put the item back on the shelves. It's been "preparing to ship" for quite some time now. How long can it take to get packages from the werehouse, then stuck in a box, a pre-printed sticker with the address on it slapped on the front, and take it (along with all the other packages arranged in the same manner) to UPS?
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My DVD Collection
My Preorders
My Wishlist
Please note that I'm rather flustered by this right now. If they get it to me in a prompt manner, then excuse this post. I'll probably see things differently when I've cooled down a bit. The delays aren't the problem. It's the fact that Amazon.Com is basically saying that once you enter the checkout line, you can't put the item back on the shelves. It's been "preparing to ship" for quite some time now. How long can it take to get packages from the werehouse, then stuck in a box, a pre-printed sticker with the address on it slapped on the front, and take it (along with all the other packages arranged in the same manner) to UPS?
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My DVD Collection
My Preorders
My Wishlist