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Harry Potter And The Prisoner Of Azkaban DVD Glitch Thread (Please Read)


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#1 of 39 OFFLINE   Paul Hillenbrand

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Posted December 01 2004 - 05:10 AM

The purpose of this "Glitch" Thread:

Quality Assurance

Calling attention to the powers that be, to assist in the correction and replacement of "Harry Potter And The Prisoner Of Azkaban" DVD, that now produces a flawed "video" presentation, and where proper quality assurance, would produce a DVD with a "Film-like" picture, that until now, has been the norm for pictures of this caliber.

Principle:

The lack of quality of this disc should not be accepted by the consumer, because if it is allowed on a film of this caliber, what will be accepted next time?

What is the "VIDEO FLAW"?:


The "video oddity" was first reported November 25th, by Michael Reuben, about an "interference pattern, consisting of diagonal lines moving across the screen". This was most obvious at various points where the picture fades to black, and/or in very dark areas of the screen, like the shadows of objects at night.

Verifying Reports:

November 25, TonyD wrote:



Paul
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#2 of 39 OFFLINE   Britton

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Posted December 01 2004 - 07:02 AM

Argh, my post with a spelling error got quoted. I'd like to see the WB address the issues with this dvd as this was one of my favorite movies of 2004. I must say Paul, your post reminds me of those TV spots for movies that just show quote after quote from critics hailing the movie. Of course, in this case, the reviews are all negative.

#3 of 39 OFFLINE   Paul Hillenbrand

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Posted December 04 2004 - 01:56 AM

You know Warner Brothers, - one of the main reasons the quality of disc production is so important, is to minimize the value of the steeling of the lower quality bootleg disc production of your movies.Posted Image

By reputation alone, the bootleg quality of films is considered lower value and a trend downward from the pristine reputation of the legitimate Warner Bros. DVD production.

Do you want to minimize the value of your reputation?

Give us the "Prisoner Of Azkaban in a condition worthy of the caliber of the movie; worthy of a pristine DVD. Posted Image

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#4 of 39 OFFLINE   Vincent-P

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Posted December 04 2004 - 04:00 AM

Also don't forget that WB needs to fix the "301" number at 17:37 and the discolored frame at 51:57. According to this thread at DVDfile
http://forums.dvdfil....ad.php?t=50584
The discolored Snape frame is not present in the R2 version so it is a problem with the transfer.

#5 of 39 OFFLINE   Matthew Marino

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Posted December 04 2004 - 04:35 PM

I'm kind of upset that this whole 301/302 thing isn't getting more attention. This could become a common practice and just because people don't care about Harry Potter, doesn't mean they shouldn't care about this problem. We've already seen this with those annoying dots at the movies.

#6 of 39 OFFLINE   Jesse Skeen

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Posted December 04 2004 - 08:32 PM

I'm still waiting for the offical reason for the numbers being there. If I hear of any other titles doing this I won't buy them, and if it becomes commonplace I'll just stop buying new releases altogether. And those dots on theatrical prints ARE costing them more paying customers than they are helping catch pirates.
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#7 of 39 OFFLINE   Joshua Clinard

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Posted December 05 2004 - 05:18 PM

I am glad I didn't buy this. I wanted to, because I am a huge Potter fan, and the movie was pretty good. But I just haven't had the funds to spend on DVDs having just bought a computer. I hope this gets addressed. I'll bring it to the attention of Mugglenet.

#8 of 39 OFFLINE   EnricoE

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Posted December 05 2004 - 11:53 PM

i have the region 3 dvd of hp3 and it has the number 301 but i couldn't find any discoulered frame @ time index 51:57

#9 of 39 OFFLINE   greg_t

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Posted December 06 2004 - 03:38 PM

I'm also very suprised that there hasn't been much "press" on this. Usually sites like the Digital Bits are all over this sort of thing but I haven't seen any mention of it. I myself didn't notice the wavy lines or the discolored frame, but I did see the 301.

#10 of 39 OFFLINE   Joshua Clinard

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Posted December 06 2004 - 06:05 PM

If the 301 is there, this makes me think that the transfer was struck from the wrong master. How could this have happened? I'm not buying until this is corrected.

#11 of 39 OFFLINE   Carlo Medina

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Posted December 06 2004 - 06:07 PM

I get the wavy lines and the 301 as well. Posted Image

This really is a major screwup as those wavy interference lines are fairly noticeable even on my ISF'd HDTV. They must look awful on factory TVs running on "torch" mode. I'm surprised we haven't heard more from them...

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#12 of 39 OFFLINE   Mark Zimmer

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Posted December 07 2004 - 04:03 AM

Is it possible the 301/302 has something to do with this:

http://www.amazon.co...SIN/B0006A9I5C/

And if so, why? I can't see any connection between the two myself, but I may be missing something. Posted Image

#13 of 39 OFFLINE   NeilO

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Posted December 11 2004 - 03:19 PM

Has anyone here had problems with accessing the DVD-ROM features? When trying to access them on my computer the disc acts just as if I was trying to access them from a regular DVD player and says to use a DVD-ROM drive. Over on the official Harry Potter bboards there seem to be quite a few people with this problem as well. Thanks, Neil

#14 of 39 OFFLINE   Kenneth_C

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Posted December 11 2004 - 05:07 PM

I just got around to watching PoA tonight.

The 301 doesn't bother me that much, but the wavy diagonal lines are terrible. The first thought that popped into my head was that I had better call my cable company and report the bad reception. But then I remembered I was watching a DVD...!

Warners really should do something about this.

#15 of 39 OFFLINE   Matt Hobbes

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Posted December 11 2004 - 07:08 PM

I definately saw it... the wavy lines are very annoying... and I only have a 32" tv. Almost every seen that had black in, you could see the wavy lines. It was like watching cable (as someone earlier stated) I called warner on this... no comment yet...
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#16 of 39 OFFLINE   Tim Glover

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Posted December 12 2004 - 02:54 AM

Guess I was lucky. We finally watched this last nite and no problems here. :b

#17 of 39 OFFLINE   Glenn Overholt

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Posted December 12 2004 - 03:38 AM

...and here I thought it was just a bad rainstorm. Posted Image

I caught those wavy lines the first time, and yes, it should be fixed. Time to send them a note.

Glenn

#18 of 39 OFFLINE   Matt Hobbes

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Posted December 12 2004 - 07:43 AM

here's warner home video's contact info:

Regular Mail:

Time Warner Order Center/WHV
P.O. Box 30620
Tampa, FL 33630-0620

E-mail address: whvcustserv@emsi.echomail.com
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#19 of 39 OFFLINE   Matt Hobbes

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Posted December 21 2004 - 04:01 AM

I received a reply back from Warner!!
Anyone else willing to try??
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#20 of 39 OFFLINE   Paul Hillenbrand

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Posted December 21 2004 - 04:32 AM

Thanks Matt for posting this.
That's a rough one.Posted Image

Who would be willing to give them there only copy of the movie?

Since it's Tuesday, December 21, I'm going out to get the "Surviving Christmas" DVD that was released today. - Just may buy another "Harry Potter And The Prisoner Of Azkaban" discPosted Image and replace it, to send them the one I know has the video interference patternsPosted Image; although I'm starting to believe they all have the problem.Posted Image

Along with disc, it would be probably smart to send a printout of this thread.

The sacrifices us dedicated videophiles have to make for the cause! Posted Image

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