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Linking to Outlook, not Outlook Express


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5 replies to this topic

#1 of 6 gregstaten

gregstaten

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Posted May 17 2004 - 12:23 PM

I have a strange problem on my home PC that I was hoping one of you could help me fix. I have the full Outlook (2000) installed on my system and have from the beginning. And yet, whenever I click on an email link on a webpage, Outlook Express launches instead of Outlook. Needless to say, I'd rather it open the full Outlook.

I've dug around for a setting/configuration to fix this but can't locate anything. Can you all help me re-associate Outlook with webmail links?

Thanks!

-greg

#2 of 6 Drew Olufson

Drew Olufson

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Posted May 17 2004 - 12:28 PM

Try opening Internet Explorer, Then Clicking on Tools, Opening Internet Options, Clicking on Programs Tab, and then changing your E-Mail options. Hopefully that will work for you..Posted Image

#3 of 6 gregstaten

gregstaten

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Posted May 20 2004 - 12:27 PM

That's what's so strange, Drew. Outlook, not Outlook Express *IS* the chosen program for email in Internet Options.

To be honest, this puppy has me stumped!

-greg

#4 of 6 Drew Olufson

Drew Olufson

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Posted May 20 2004 - 01:32 PM

Yes, that is strange... have you opened Outlook and looked under Options, Settings, Other Tab and checked the box that says make Outlook your default program for E-mail, etc?

Posted Image

#5 of 6 Scott Barnhart

Scott Barnhart

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Posted May 21 2004 - 11:15 AM

Greg,

If you are comfortable with Regedit.exe, run it and open up the key:

HKEY_CLASSES_ROOTmailtoshellopencommand

What does it have for the "(Default)" value? If it has something relating to Outlook Express, that is most likely where the problem is. I have Outlook as my mailto: handler and my value for that key is:

"C:PROGRA~1MICROS~2OFFICE11OUTLOOK.EXE" -c IPM.Note /m "%1"

If yours is pointing to something OE-related instead of Outlook, you should be able to find the correct value by using regedit to open the key:

HKEY_LOCAL_MACHINESOFTWAREClientsMailMicrosoft OutlookProtocolsmailtoshellopencommand

Then look at its "(Default)" value. That is the value you want to copy to the original key's "(Default)" value.

Disclaimer: PLEASE be careful with regedit if you aren't used to using it (even if you are, actually). You can really screw up a Windows system if you delete or change the wrong values.
Scott Barnhart

#6 of 6 gregstaten

gregstaten

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Posted May 21 2004 - 12:18 PM

Bingo, Scott! That did it!

Thanks so much! I thought it might have been something screwed up in the Registry, but I was unsure where to look. Now everything works as it should.

Thanks!

-greg