Jump to content

Sign up for a free account to remove the pop-up ads

Signing up for an account is fast and free. As a member you can join in the conversation, enter contests and remove the pop-up ads that guests get. Click here to create your free account.

- - - - -

What happen if I found a malfunctionning...

  • You cannot start a new topic
  • Please log in to reply
13 replies to this topic

#1 of 14 OFFLINE   Luc Roussel

Luc Roussel


  • 27 posts
  • Join Date: Apr 09 2004

Posted April 10 2004 - 03:24 PM

I received for my birthday, 4 new boxsets of my favorite series- CSI-season1,ER season1 ,The Sopranos season2 and Gilligan`s Island season1...I will not watch them all at the same time...What can I do to prevent having a damaged disc and being too late to bring it back for an exchange????? I do not have time to go throw all the series in the next month..(Have so much to watch!!!!) Someone had any experiences in the past???

#2 of 14 OFFLINE   Marty M

Marty M


  • 2,920 posts
  • Join Date: Dec 06 1998

Posted April 10 2004 - 03:29 PM

First of all, congratulations for receiving a nice batch of DVDs. In my experience with 300 DVDs I have never purchased a DVD that was faulty, so I think the chances of having a faulty disc are very remote. If you are concerned you might want to just pop in each disc to see if the first episode or chapter will start. If there is no problem with that, the likelyhood of any problems is probably very remote.
Lawn Ranger Motto: You're only young once, but you can be always be immature.

#3 of 14 OFFLINE   Chris:L


    Supporting Actor

  • 709 posts
  • Join Date: Jan 31 2004

Posted April 10 2004 - 03:32 PM

Well, that really helped him a lot.

#4 of 14 OFFLINE   Steve...O



  • 3,893 posts
  • Join Date: Dec 31 2003
  • Real Name:Steve

Posted April 11 2004 - 04:30 AM

Marty is right. Very often I do chapter sampling on multi disc sets. If those play ok, it is unlikely you will have problems. In the unlikely event you have a problem that wasn't caught in the sampling process, if you tell a store it was a gift they will exchange it. Have fun with these. I have Sopranos S2 and Gilligan S1 and they're great sets. Steve
Please help UCLA restore the Laurel & Hardy films: https://www.cinema.u...aurel-and-hardy

#5 of 14 OFFLINE   Chris:L


    Supporting Actor

  • 709 posts
  • Join Date: Jan 31 2004

Posted April 11 2004 - 07:39 AM

But what if you chose a chapter that doesn't have a malfuctioning in it? It doesn't mean another chapter after it doesn't have the malfunction you were looking for.

#6 of 14 OFFLINE   Gord Lacey

Gord Lacey


  • 2,447 posts
  • Join Date: Jan 03 2001

Posted April 11 2004 - 10:48 AM

I usually look at the disc first to see if there are any scratches or other blemishes. If I don't see any then I don't worry, but if something is on the disc I'll take a look and see if there might be a problem. I've never had a problem with a disc that didn't have something visibly wrong with it in the first place. Gord
Want to see your favorite show on DVD?

#7 of 14 OFFLINE   Sam Favate

Sam Favate


  • 5,511 posts
  • Join Date: Feb 03 2004
  • Real Name:Sam Favate

Posted April 12 2004 - 01:08 AM

This is good advice. The only discs I ever had a problem with had blemishes or scratches (usually from being loose in the package -- hello, Warner B5 DVDs!). These had trouble playing, but can usually be fixed by cleaning (either by hand or with a SkipDoctor type of device). Only once did I ever have to return a scratched disc.

#8 of 14 OFFLINE   JustinCleveland



  • 2,059 posts
  • Join Date: Dec 23 2002
  • Real Name:Justin Cleveland
  • LocationMadison, WI

Posted April 12 2004 - 01:23 AM

And so did that. Posted Image

I second (or third, fourth, whatever) the chapter sampling method. Personally, with over 400 sets, I've had no bad new discs that weren't obviously scratched. Just look at the discs, check them for scratches, and run a random sampling of each disc.

#9 of 14 OFFLINE   Scott Kimball

Scott Kimball


  • 1,500 posts
  • Join Date: May 08 2000

Posted April 12 2004 - 02:22 AM

I agree that you should visually inspect every disc. Scratches and scuffs that will cause a disc to have playback difficulties are usually obvious. That said, I recently purchased Blue Underground's "The Final Countdown." Though the disc looked flawless, it hung up about 30 minutes into the movie. I exchanged the disc, and the new one works fine. Out of over 500 discs in my collection, that is the only one I've seen that had no VISIBLE defect, but wouldn't play. So, give each disc a visual once-over, then stick them on the shelf. You'll probably be okay. Enjoy. -Scott

#10 of 14 OFFLINE   EricCr


    Stunt Coordinator

  • 150 posts
  • Join Date: Apr 04 2001

Posted April 12 2004 - 05:57 AM

Most of the dvds I have had problems with had scratchs on them but two box sets had no scratchs and did not work. Futurama vol. 1 the first disc looked fine but would not load on all three of my players and Friends season 1 disc 4 froze on about the second or third episode, I think that the last couple episodes must be on the second layer and it was bad. Overall have had few problems exchanging problem sets but with Friends I had received it as a gift and the store manager at best buy refused to take it for exchange without a receipt. I ended up going to another best buy and had no trouble. I now am in the habit of chapter surfing just in case.

#11 of 14 OFFLINE   MaraKM


    Stunt Coordinator

  • 178 posts
  • Join Date: Jan 31 2004

Posted April 12 2004 - 08:06 AM

Luc, I would think that if any of your discs have a serious malfunction, it would have happened to other people too. (For example - the Roswell disc 4 screw-up). So you could look for reviews of the sets you bought/received, and see if anyone has mentioned any problems you need to be on the look-out for.

Even if you do find a problem too late for an in-store return, you should be able to arrange for an exchange from the customer service dept. of the manufacturer, so you should be fine.

#12 of 14 OFFLINE   GarySchrock


    Second Unit

  • 294 posts
  • Join Date: Feb 28 2003

Posted April 12 2004 - 08:27 AM

It's also not a bad idea to at least stick the discs in and make sure they are what they say they are. On the first season of B5 after I finally assembled a non-scratched season set, I stuck the one disc in only to discover it was mislabelled, and was actually another disc from the set (I can't remember if it was disc 2 that was labelled disc 4, or the other way around). Considering the frustration of getting a pristine set, running into that was not fun. And personally, if the discs are scratched at all, I return them. I don't even bother to check to see if they skip. I'm spending too much money on these things to put up with a sloppy packer that slides the disc across the hub. (Which is what about 90% of the scratches I find tend to be, the rest tend to be discs that fall off hubs).

#13 of 14 OFFLINE   Mark Oates

Mark Oates

    Supporting Actor

  • 874 posts
  • Join Date: Mar 12 2004

Posted April 12 2004 - 09:20 PM

If a disc is going to be dodgy, it will be out towards the edge or the layer change. I find the best way to work is quickly go through the discs, checking them visually then loading each one up, making sure it will start the first episode from the menu. Then I check (say) the last or second to last episode on the disc. Chapter forward a couple of times, do a quick 2x forward and reverse (that usually shows up any disc quality problems), then move on to the next disc. Doing a collection like Gilligan will only take half-an-hour. As long as you can spare that.
J Mark Oates
Do Not Be Afraid. That sound is simply my mind boggling.


#14 of 14 OFFLINE   Terry H

Terry H

    Second Unit

  • 319 posts
  • Join Date: Mar 17 2001

Posted April 20 2004 - 03:19 AM

Sometimes. My ER set breaks up and freezes on at least two different episodes on two different discs. The discs were absolutely pristine...not a mark, blemish or spec of dust. Tried it on three players. The discs are bad. It really gripes me that single discs in expensive sets are not easily replaced.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users