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Warner Bros. Alert: Kiss Me Kate replacement DVDs - All owners Read


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144 replies to this topic

#1 of 145 Ronald Epstein

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Posted March 04 2004 - 07:39 AM

From the wonderful folks at Warner Bros.

Ron,

I'm happy to say that we have created a new transfer and a new run of KISS ME KATE DVDs.

Warner Home Video would like the HTF members to
know that if they would like to have a KISS ME KATE replacement, they need to return their disc (in
the original packaging) to:

Sherri Bogard
Warner Home Video
4000 Warner Blvd.
Building 154, Room 3104
Burbank, CA 91522

We'd be happy to send them a pre-paid mailer to
facilitate their request. In order to receive this,
they should send their request via e-mail to customerservice@inside12x12.com ,
include their mailing address and the mailer will
be sent to them.

I would be so appreciative if you would post this
on your site soonest, Ron. We'd like to right this
situation to all who are in need as soon as possible.

Thank you..

Ronald J Epstein
Home Theater Forum co-owner

 

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#2 of 145 ScottR

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Posted March 04 2004 - 07:48 AM

Sherri is great.....talked to her about the Roots audio error.

#3 of 145 Greg_M

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Posted March 04 2004 - 07:49 AM

Wow! Thank you Warner Bros. for correcting the mistake.

#4 of 145 Todd Phillips

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Posted March 04 2004 - 07:50 AM

This is good news!

What about those of us who haven't purchased yet? Should I just buy the misframed one and send it in? Or will there be something we can look for on the packaging?

I guess these are rhetorical questions since WHV doesn't post here directly, but I would still like to know.
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#5 of 145 John Hodson

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Posted March 04 2004 - 08:01 AM

Cole Porter boxset here I come...

It would be nice to know how we can identify the fixed release, but I suppose that information will come along in good time.

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#6 of 145 Jesse Skeen

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Posted March 04 2004 - 08:42 AM

Still waiting for the 3-D version...
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#7 of 145 DeeF

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Posted March 04 2004 - 08:53 AM

I'd actually like to keep the misframed one, and get the new one too! So, I'd need to know from the packaging what I was getting.

#8 of 145 Paul Hillenbrand

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Posted March 04 2004 - 10:14 AM

Thanks Ron, for the heads up!
Sent an e-mail request for the prepaid mailer right away.

Paul
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#9 of 145 BrianP

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Posted March 04 2004 - 11:11 AM

Long overdue but glad Warner finally has a corrected DVD. Emailed my request for a prepaid mailer a few moments ago. This thread should be a sticky.

#10 of 145 TedD

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Posted March 04 2004 - 01:02 PM

I have the box in storage somewhere (I put all my DVD's in binders for space considerations), and I too would like to just be able to just buy the new version outright.

Ted

#11 of 145 bob kaplan

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Posted March 06 2004 - 07:55 AM

Thanks for the info....it is appreciated.
bob

#12 of 145 alan halvorson

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Posted March 06 2004 - 10:22 AM

As I haven't bought it yet, I'd like to know how to identify the fixed one also. Different UPC code? Could someone record the current UPC and compare it to the corrected one, please?
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#13 of 145 PatrickL

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Posted March 08 2004 - 04:54 PM

Fantastic; thanks for the post, Ron, thanks once again to Robert Harris, and thanks in advance to Warners.

#14 of 145 TonyD

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Posted March 09 2004 - 01:06 AM

Quote:
I'm happy to say that we have created a new transfer and a new run of KISS ME KATE DVDs.


so, still, does this mean it is available at retail stores?
and how will we know what the fixed version looks like so we can buy it?

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#15 of 145 Steve Phillips

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Posted March 09 2004 - 03:23 AM

As soon as I get the replacement I'll let you know if there are any differences on the packaging/UPC codes, etc.

#16 of 145 DaViD Boulet

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Posted March 10 2004 - 05:29 AM

I've been waiting to buy this until a corrected version hits the street. I'd love to know when it's "safe" to place my order to ensure I get a new copy...

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#17 of 145 BrianP

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Posted March 10 2004 - 11:02 AM

Received my mailer today. Have to thank Warner for sending them out quickly. I plan on returning my copy of Kiss Me Kate tomorrow.

#18 of 145 Brad Nilsson

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Posted March 10 2004 - 02:53 PM

I also received my mailer today. Fast response. It will go out tomorrow.

#19 of 145 AlanP

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Posted March 11 2004 - 11:32 PM

Got my mailer yesterday, will send it out today !!!!!!
How long will it take though to get the new one ???????


#20 of 145 BrianP

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Posted March 12 2004 - 05:27 AM

My misframed copy should probably get to Warner either today or tomorrow since it was shipped by priority mail. I'm hoping my corrected copy of Kiss Me Kate will arrive next week.