Greg Streeter
Auditioning
- Joined
- Feb 19, 2004
- Messages
- 3
After eagerly awaiting release of the original "Lost In Space" on DVD, I was disappointed to discover a video transfer defect on the 2nd episode on Disc 1.
"The Derelict" seems to have transferred using a misaligned video pickup (camera) or was distorted at some stage of it's digital processing.
In this episode, there is a vertical black stripe running along the right hand side of the picture. There is also a thin grey-white vertical line of distortion near the right edge of the picture that is visible in dark scenes. The black stripe takes up about 10% of video frame's right side.
On lower-end CRT type TV's this may not be fully visible because most sets of this type have some video "overscan" which runs content off the screen.
However, on Flat Panel TV's , Plasma Screens, or computer screen displays this distortion sticks out like a sore thumb. The overall detail (resolution) of this episode seems to have suffered somewhat as well.
Before posting here, I searched the Internet for any other information about this defect. I also checked 20th Century Fox Home Video's website for any customer service assistance link. In both cases I found nothing.
As with past defective products that are part of a box set, I am assuming that Fox Home Video will offer a mail-in return service where a corrected replacement can be obtain by returning just the single defective disc in question. This is how Fox handled the 12 seconds of missing content on the CAV format Star Wars Trilogy box set Laser Disc of about 10 years ago. More recently, Universal Studios offered a replacement-by-mail exchange service for improperly framed letterboxed transfers of their "Back To The Future II and III" DVD's from the Trilogy set.
The problem is Fox needs to hear enough consumer feedback before they are apt to respond to this problem. If anyone knows if Fox Video still has a consumer contact office, posting that information here will be a good first step.
Image from "Derelict" -- dark scene
Image from "Derelict" -- lighter scene
(Black stripe is clearly visible at right edge of frame)
Image from "Island In The Sky" -- properly framed, shown for reference.
Posted with permission of owner
"The Derelict" seems to have transferred using a misaligned video pickup (camera) or was distorted at some stage of it's digital processing.
In this episode, there is a vertical black stripe running along the right hand side of the picture. There is also a thin grey-white vertical line of distortion near the right edge of the picture that is visible in dark scenes. The black stripe takes up about 10% of video frame's right side.
On lower-end CRT type TV's this may not be fully visible because most sets of this type have some video "overscan" which runs content off the screen.
However, on Flat Panel TV's , Plasma Screens, or computer screen displays this distortion sticks out like a sore thumb. The overall detail (resolution) of this episode seems to have suffered somewhat as well.
Before posting here, I searched the Internet for any other information about this defect. I also checked 20th Century Fox Home Video's website for any customer service assistance link. In both cases I found nothing.
As with past defective products that are part of a box set, I am assuming that Fox Home Video will offer a mail-in return service where a corrected replacement can be obtain by returning just the single defective disc in question. This is how Fox handled the 12 seconds of missing content on the CAV format Star Wars Trilogy box set Laser Disc of about 10 years ago. More recently, Universal Studios offered a replacement-by-mail exchange service for improperly framed letterboxed transfers of their "Back To The Future II and III" DVD's from the Trilogy set.
The problem is Fox needs to hear enough consumer feedback before they are apt to respond to this problem. If anyone knows if Fox Video still has a consumer contact office, posting that information here will be a good first step.
Image from "Derelict" -- dark scene
Image from "Derelict" -- lighter scene
(Black stripe is clearly visible at right edge of frame)
Image from "Island In The Sky" -- properly framed, shown for reference.
Posted with permission of owner