OPERA recalled! Here's how to get a replacement! (1 Viewer)

They send you the DVD only. You keep the case.
http://www.anchorbayentertainment.com/opera/
[Edited last by Matt_Stevens on September 18, 2001 at 04:22 PM]

Done. I put in a - with the other 2 address sections I didn't need to use.
My copy is still playing fine, but who knows when people have been reporting that after they've played it with no problems, the 2nd (and/or more) times they play the disc, the problems begin to happen.
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Link Removed - DVD Reviewer
Link Removed / AOL IM: MrMatthew / ICQ: 96444542
"I'm a firm believer in the philosophy of a ruling class. Especially since I rule."

Matthew, that it indeed what I experienced. I have had two discs that played fine at first but crapped out when tried about 5 days later. The problem, in both cases, started at Chapter 13 (about 2 minutes into chapter) and can be repeated. Thanks for the tip on how to use the Anchor Bay form.

And let the problems on the disc begin. UGH.
During chapters 16 and 17, the disc started to crap out, but when it got to chapter 18, everything was fine.
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Link Removed - DVD Reviewer
Link Removed / AOL IM: MrMatthew / ICQ: 96444542
"I'm a firm believer in the philosophy of a ruling class. Especially since I rule."

So, what do we do with the discs that we have that don't work?

Wes, I'm guessing you keep them. What could AB do with tons of defective discs?
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Link Removed - DVD Reviewer
Link Removed / AOL IM: MrMatthew / ICQ: 96444542
"I'm a firm believer in the philosophy of a ruling class. Especially since I rule."

Coasters.
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www.deceptions.net/superman

Doesn't this just mean that ANYONE can say they got a defective copy and get a free movie? How are they intending to verify this, if at all?
That aside, this brings up the issue, can DVDs be recycled? (and I mean, in terms of the physicial disc itself)

That's the question I asked Michael Felsher of Anchor Bay during the chat tonight, he responded:
We took that into account Andrew, and we will be keeping a close eye on that potential problem. This was determined the best and most efficient way of handling this situation, and also caused the least amount of extra work for the consumers affected.
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Spinning complacently in the darkness, covered and blinded by a blanket of little lives, false security has lulled the madness of this world into a slumber. Wake up!! An eye is upon you, staring straight down and keenly through, seeing all that you are and everything that you can never be. Yes, an eye is upon you, an eye ready to blink.
So face forward, with arms wide open and mind reeling. Your future has arrived... Are you ready to go?

I really hope that in light of this last week's events, that no one tries to take advantage of such a great company. I'm just surprised I actually found a copy of this great movie at Target of all places.
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Sirdvd.com
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Well, I just put in for my new disk. As a side note, you can just put spaces in the other 2 Address fields that you don't need. Kind of sloppy HTML programming, but I'm sure it was done in a hurry.
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Adrian Jones

Thanks Anchor Bay!!
Gregory

I screwed up and repeated my street address in the extra spaces. Hope I don't get 3 replacement copies--the guilt would kill me.
I think Anchor Bay deserves some praise for the way they're handling this.
Quite a contrast to Universal's runaraound re JP.
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Steve S.
I prefer not to push the subwoofers until they're properly run in.

...this is why I think that except for maybe FOX, AB is the greatest!
in spite of their mistakes...
Just rec'd my LE today, and having never seen it, Im just blown away...
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quote: I really hope that in light of this last week's events, that no one tries to take advantage of such a great company.[/quote]
I guess your heart's in the right place but, honestly what do the horrible "events" of last week have to do with this topic of returning DVD's?
Slightly inappropriate I would say, nothing huge mind you but not really needed in this topic.
However that's just my opinion & it's no biggy.
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-Kevin M.
"Have a good time all the time........that's my philosophy, Marty."
[Edited last by Kevin M on September 19, 2001 at 06:00 AM]

What about people unlucky enought to have two bad copies??? Anchor says only one per household!!!!!!

Those will have to go back to the retailer, I'd guess. Oh well. I wonder how the discs will be mailed out?
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www.deceptions.net/superman

You could also just have a friend do the second copy for you and get it sent to their house. It would relieve you of the headache of dealing with a store, and it wouldn't be dishonest or anything if your eally did buy two copies.

i can't get it to submit at all on there website jus keeps telling me All fields are required. Please correct and re-submit. Even when i have all field's filled out. anyone else having the same problem ?

Aryn,
Same problem here. Even when I type something in every field it comes back with the error message.