Keith Paynter
Screenwriter
- Joined
- Mar 16, 1999
- Messages
- 1,837
This may be more appropriate in the Vendor section - mods, make the decision.
Having read today's Digital Bits post, it has been noted that their links re:upcoming DVD cover art now link to Amazon.com as their agreement with DVD Planet has come to a conclusion now that DVD-P is being purchased by another company.
That statement made me very nostalgic for the Ken Cranes of old, when Laserdisc was the niche product by which they made their reputation, before the Dark Times - I mean - before DVD mass marketing.
The family business model has definitely been eroded, and I can't help but miss the helpful telephone customer service people (I live in Canada, eh...) who were patient with me as I frequently went down my list of back catalogue wants, even though they would frequently tell me 'out of stock', they were courteous about it, and if I came away with only a couple of titles, if none at all, they were very good people, and I frequently went to them for hard-to-find stuff that remains on my shelf to this day.
I can't say the same for their current state as another mass-market DVD retailer. I have never bought a DVD from them, and I have heard people remark about very poor service during their transition.
Your thoughts/stories on the KCLD of old...?
Having read today's Digital Bits post, it has been noted that their links re:upcoming DVD cover art now link to Amazon.com as their agreement with DVD Planet has come to a conclusion now that DVD-P is being purchased by another company.
That statement made me very nostalgic for the Ken Cranes of old, when Laserdisc was the niche product by which they made their reputation, before the Dark Times - I mean - before DVD mass marketing.
The family business model has definitely been eroded, and I can't help but miss the helpful telephone customer service people (I live in Canada, eh...) who were patient with me as I frequently went down my list of back catalogue wants, even though they would frequently tell me 'out of stock', they were courteous about it, and if I came away with only a couple of titles, if none at all, they were very good people, and I frequently went to them for hard-to-find stuff that remains on my shelf to this day.
I can't say the same for their current state as another mass-market DVD retailer. I have never bought a DVD from them, and I have heard people remark about very poor service during their transition.
Your thoughts/stories on the KCLD of old...?