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Sides of TV picture cut off


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2 replies to this topic

#1 of 3 Steve Sparks

Steve Sparks

    Auditioning

  • 1 posts
  • Join Date: Apr 09 2003

Posted July 11 2003 - 09:48 AM

Hi all

I am on NTL cable and can't seem to get the whole picture on any normal TV I plug into the reciever box. Is there a setting I need to adjust to fit it all in? It's not a lot of screen missing, mostly noticed when text appears truncated. My TV is 29" Sony but it's the same on all TVs I've tried. Widescreen broadcast also suffers in this way. Any thoughts?

Cheers
Sparks

#2 of 3 Jeff Gatie

Jeff Gatie

    Lead Actor

  • 6,529 posts
  • Join Date: Aug 19 2002

Posted July 11 2003 - 12:31 PM

You are experiencing overscan. It can be adjusted, but you have to get into the service menu for your set. You may be able to find a service manual or tips on the service menu for your set by doing a search online.

#3 of 3 Jack Briggs

Jack Briggs

    Executive Producer

  • 16,725 posts
  • Join Date: Jun 03 1999

Posted July 12 2003 - 05:36 AM

The fact that he says the phenomenon appears when he connects the cable box to other TVs suggests it's a problem originating with the cable provider. Steve, you might want to call the company's service department.