Jump to content



Sign up for a free account to remove the pop-up ads

Signing up for an account is fast and free. As a member you can join in the conversation, enter contests and remove the pop-up ads that guests get. Click here to create your free account.

Photo
- - - - -

SVS & HTF Thank You


  • You cannot start a new topic
  • Please log in to reply
6 replies to this topic

#1 of 7 OFFLINE   Aaron Baker

Aaron Baker

    Extra



  • 17 posts
  • Join Date: Mar 29 2003

Posted April 22 2003 - 05:33 AM

Well, I had to take a moment and express a thank you to EVERYONE in this forum and the fantastic people at SVS. I'll be brief as possible here. I have always considered myself rather hard to please when it came to sound. So it is very strange but I thought I would upgrade my system. Guess what.... I bought a BOSE Lifestyle 50 :b Ok, I can hear you guys laughing. Well I listened to it at home ( I live in the sticks and couldn't demo this particular system). 2 Weeks later I returned it. I felt I was missing some frequencies. I came to THIS forum, found other people politely reaffirming what I suspected with regards to Bose. So, I have finally put together a nice system. I then wanted a subwoofer. I was thinging about the velodyne hgs series 2. I read about this company I never heard of....SVS. I thought geez buying without hearing???? Am I crazy?? I decided I already had evidence of my insanity via my Bose system. So I contacted them. The emailed back FAST. They even asked for a diagram of my room, square footage, listening habits, and more. They recommended a sub a pc25-31plus (ever heard of it? hehe) anyway, I bought it. It arrived PERFECTLY packed and fast. I installed it and guess what? I had a problem with it. Now to me its easy to have a good rep when things go smooth but a real test is when you have a problem.
Well, SVS came through for me in a BIG way. I can not say enough about this company. In fact, the replacement is on its way, I will receive it on Friday. Regardless of the ultimate outcome. This service to me, is just fantastic. It is because of this that there will be atleast 2 more svs subs in my family as my family now wants to upgrade and they are going to buy from SVS. How do I know because they want me to help them.

I would have never found this GREAT company if it hadn't been for the great people of this forum.

Oh, and how does the sub perform aside from the problem?? Well, my neighbors already have a for sale sign in their yard. Coincidence??Posted Image

Anyway, I REALLY felt compelled to thank you guys.
Aaron

#2 of 7 OFFLINE   John Dunlap

John Dunlap

    Stunt Coordinator



  • 157 posts
  • Join Date: May 08 2002

Posted April 22 2003 - 06:29 AM

Having just received a 2039PC Plus a couple of weeks ago I can totally appreciate what you're saying. I think these guys are fantastic as far as Customer Service. And having such an incredible product doesn't hurt either.

After owning an SVS product you can't help but wonder why every HT enthusiast doesn't own one!Posted Image

#3 of 7 OFFLINE   Craig Woodhall

Craig Woodhall

    Supporting Actor



  • 596 posts
  • Join Date: Jul 11 1999

Posted April 22 2003 - 06:59 AM

because I can build a better one Posted Image

#4 of 7 OFFLINE   John Dunlap

John Dunlap

    Stunt Coordinator



  • 157 posts
  • Join Date: May 08 2002

Posted April 22 2003 - 07:49 AM

"because I can build a better one" Craig- I don't doubt it. And I'm envious of all you DIY guys. I wish I was confident enough to go that route. But for the rest of us, it's hard to beat the product, price and service of SVS. Regards, -John

#5 of 7 OFFLINE   Craig Woodhall

Craig Woodhall

    Supporting Actor



  • 596 posts
  • Join Date: Jul 11 1999

Posted April 22 2003 - 07:58 AM

John, absolutely, i can understand that.. SVS is a great company and I like Tom and Ron a lot! Craig

#6 of 7 OFFLINE   Geoff L

Geoff L

    Screenwriter



  • 1,702 posts
  • Join Date: Dec 09 2000

Posted April 22 2003 - 08:19 AM

Very true for some of us Craig, but others may prefer not to hire out or DIY build for what ever their reason.

I totally understand both side of the fence! Posted Image
I was on the buying side of sub products "before" the world of Sub DIY. No question, your dollar will go much farther building a Sub "when designed and built properly"....

BUT FOR THE NON DIY'ers:
-----------------------
SVS offers what so many want, a fantastic Bass performing product line at a excellent cost to performance ratio. Then cap it off with the much harder to find and so very important, high speed Customer Service.
The CS comes Before, During, and After the sale as Aaron and so many others have found out.
SVS dose deserve a thumbs up IMHO for their high quailty Sub products and proven excellent customer severice! Posted Image

Aaron:
Glad to see it has all come together for you, and yes, this forum is so very helpfull for the constant growing world of new HT'ers.
Nice people here always looking to help others, a seemingly harder thing to find in this day and age....Posted Image

Keep the earthquake going!
Geoff
~{ Speak of what you know, listen to what you don't.! }~  

#7 of 7 OFFLINE   Craig Woodhall

Craig Woodhall

    Supporting Actor



  • 596 posts
  • Join Date: Jul 11 1999

Posted April 22 2003 - 09:59 AM

agreed! Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users