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Online purchasing vs. local purchasing?

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1 reply to this topic

#1 of 2 OFFLINE   RichJO



  • 7 posts
  • Join Date: Apr 16 2003

Posted April 20 2003 - 12:16 AM

My question is as follows. Is purchasing online the way to go? I have researched my components and have obviously discovered that purchasing on line will save me some flow! I have never purchased A/V equipment on line and I am a little apprehensive in doing so.

What I am looking to purchase is a RX Denon-3803 and/or the new Denon DVD-2900.

What dealers are reputable?
How do the warranties work?
What about return policies?
Extended warranties?
Customer service?

Appreciate any and all input.


#2 of 2 OFFLINE   Michael Reuben

Michael Reuben

    Studio Mogul

  • 21,769 posts
  • Join Date: Feb 12 1998

Posted April 20 2003 - 02:57 AM

How do the warranties work?

Warranties are from the manufacturer, not the dealer. They work the same way regardless of where you purchase (assuming it's an authorized dealer).

What about return policies?
Every place is different. The return policy should be listed on the website.

Extended warranties?
I don't buy 'em. However, I have occasionally purchased service plans direct from the manufacturer. This transaction usually occurs after the sale and does not involve the dealer.

Read through the existing threads in the Retail and Wholesale Vendors Feedback section (where this thread has been moved). There's already a lot of existing commentary on various dealers.

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