Jump to content



Sign up for a free account to remove the pop-up ads

Signing up for an account is fast and free. As a member you can join in the conversation, enter contests and remove the pop-up ads that guests get. Click here to create your free account.


Photo
- - - - -

Anthem customer service


  • You cannot start a new topic
  • Please log in to reply
2 replies to this topic

#1 of 3 OFFLINE   Derek Lauzon

Derek Lauzon

    Extra



  • 17 posts
  • Join Date: Nov 17 2000

Posted March 30 2003 - 04:44 PM

One of the channels has gone out on my MCA-5 and I will have to bring it in to be serviced. I was just wondering has anyone had to deal with them and if the experience was a positive or negative one. Thanks in advance for your comments.

#2 of 3 OFFLINE   Mark Leitch

Mark Leitch

    Stunt Coordinator



  • 125 posts
  • Join Date: Mar 04 2002

Posted March 31 2003 - 12:30 AM

I have dealt with them a couple of times.... they have been great. M.

#3 of 3 OFFLINE   Evan S

Evan S

    Screenwriter



  • 2,211 posts
  • Join Date: Nov 21 2001

Posted March 31 2003 - 01:28 AM

Customer service at Anthem is second to none. Have you tried to e-mail them yet? A company of their size and you ALWAYS get e-mail response within 24 hours. That's unheard of. I have also heard of them going out of their way for customers when they have problems, sometimes giving them an entirely new unit as a replacement while they research what went wrong in the unit that was returned to them. Fret not with Anthem.
searching for that elusive, "perfect" sound.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users