1. Guest,
    If you need help getting to know Xenforo, please see our guide here. If you have feedback or questions, please post those here.
    Dismiss Notice

Zooscape.com warning

Discussion in 'After Hours Lounge (Off Topic)' started by Jeff Ulmer, Jan 8, 2004.

  1. Jeff Ulmer

    Jeff Ulmer Well-Known Member

    Aug 23, 1998
    Likes Received:
    I placed an order through this website at the beginning of December for a book that was supposed to be in stock. The site charges your credit card immediately.

    The item turned out to be the wrong thing, so I cancelled the order before it shipped, at which time the company replied that they would be charging me a $3 fee for cancelling the order. Nowhere on their website does it mention a cancellation fee - in fact they have a full money back policy (less shipping) for shipped items. I protested the fee (which amounted to over 25% of the order) since the item never shipped, and to date the company has not refunded my money.

    Be warned, lest you end as I.

Share This Page