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Weekly RoundUp 8-3-2010 (1 Viewer)

Adam Lenhardt

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EDIT: Instead of a defensive rant, I'll leave it at this: It was a bad end to a bad day. I needed to let off some steam, and this thread was the outlet. No, it wasn't UE's fault that I wasn't paying enough attention. But when things go awry, even when it's the customers fault, good businesses make the correction as easy and painless as possible. Bad businesses don't. UE's business choices from how they display the merchandise to how they handled my return, made my purchasing experience more difficult rather than less difficult, from the way they displayed the merchandise to the way they handled the return. My experience was negative enough that I will be taking my future business elsewhere when possible.
 

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