Jon_Are
Senior HTF Member
- Joined
- Jun 25, 2001
- Messages
- 2,036
I had been a subscriber for over a year when I decided to upgrade to a dual tuner box. I had asked on a Tivo forum whether I would be eligible for a rebate and was assured that I would be.
So now they've denied my rebate for this reason: "New TiVo Service or TiVo Plus service activation is needed in order qualify for the rebate."
So I'll never again be eligible for a Tivo rebate?
Would this have worked if I had cancelled my service, then re-subscribed?
Any suggestions on how I can fix this (I've already contacted Tivo customer service but have not heard back).
Thanks,
Jon
So now they've denied my rebate for this reason: "New TiVo Service or TiVo Plus service activation is needed in order qualify for the rebate."
So I'll never again be eligible for a Tivo rebate?
Would this have worked if I had cancelled my service, then re-subscribed?
Any suggestions on how I can fix this (I've already contacted Tivo customer service but have not heard back).
Thanks,
Jon