Sound Bar and Subwoofer combo (1 Viewer)

[wilsed]

Read all over about these combos. Have Vizio sound bar with sub output. Tried two different powered subwoofers and can get no sound. Any idea why? thanks

 

[schan1269]

What does the OM say?

It would help to know which one(or post a link for the OM).

 

[wilsed]

Basically the OMs say to plug the sub into power, turn on and connect to sub out on sound bar. Doesn't work. Sound bar is Vizio VSB200 and sub is Insignia NS-RSW211. Spent hours at Best Buy and they couldn't make it work. Their solution was to install home theater and then make bar and sub woofer a part of that. Have talked to Vizio, Best Buy and Insignia and no one could tell me for sure why it doesn't work. Any help will be appreciated. Ed

 

[schan1269]

I've perused both manuals, there is nothing to screw up.Exchange the Vizio for another one. My guess is the sub out is non-functional.You aren't the first person to chime in..."My Vizio soundbar does nothing with a subwoofer like it is supposed to..."I was going to suggest changing the source to DD, but the OM of the Vizio says PCM only, so that goes out the window. It could also be whatever you are listening to, as to the source/content, doesn't have anything under the "cutoff" that Vizio chooses to use for the sub out.

 

[wilsed]

Took the sub to Best Buy. They tested it and said the speaker was ok. Then they hooked it up to Insignia bar and it would not work. Is it possible I had a bad speaker and a bad sound bar???

 

[wilsed]

Returned the Insignia subwoofer to Best Buy. Returning the Vizio sound bar for credit. Purchased a Sony bar and subwoofer and now have excellent sound. Problem solved. Thanks for your advice. Ed