Chris PC
Senior HTF Member
- Joined
- May 12, 2001
- Messages
- 3,975
Well. Come this thursday, it will be 4 weeks. Yes, 1 month since I brought my receiver in to the distributor to be "fixed"
. I thought I was doing the store and myself a favour because the distributor is closer to me than the store, and in completely the opposite direction. Why drive east 20 minutes when I can drive west 10 minutes and avoid having to wait for the receiver to be sent to and from the store. Well, I even wrote a letter asking them to replace it "or" fix it. I guess they are swamped with repairs, because I haven't heard from them yet. I used to check twice a week. I am very discouraged and I am window shopping for a new receiver. If I get the receiver back and any of the problems are still there, I am taking it straight back to the store and exchanging it. This is ridiculous. A brand new receiver and they have had it for longer than I have. I totally understand that there must have been some quality control issues and a serious screw up, but Marantz is not handling this very well. I am pretty fair and if the 6200 is not the receiver for me, I will even consider an SR 8200 if it has none of the problems that the 6200/7200 line has. I am very patient and will give them a chance to fix my SR 6200, but an Onkyo TX-DS 797 or Yamaha RX-V1200 or 2200 is sounding like a really good idea when I am left without a BRAND NEW receiver for almost a frickin month now !
I can't believe that Marantz has not at least issued a recall or a statement acknowledging the quality control issues with the SR 6200 and 7200 models. Do they expect to keep me as a customer? I could very well buy CD players, DVD players, Amplifiers, receivers or an HDTV display from Marantz, but now?
Anybody else having problems obtaining a properly working Marantz SR 6200 or 7200? I can't imagine getting my receiver back after a whole month, fixed or not, and sitting down in front of it and thinking, "This is such a nice receiver. I am so glad I made this purchase." Arrrgghh!!
[Edited last by Chris PC on November 12, 2001 at 08:51 PM]
I can't believe that Marantz has not at least issued a recall or a statement acknowledging the quality control issues with the SR 6200 and 7200 models. Do they expect to keep me as a customer? I could very well buy CD players, DVD players, Amplifiers, receivers or an HDTV display from Marantz, but now?
Anybody else having problems obtaining a properly working Marantz SR 6200 or 7200? I can't imagine getting my receiver back after a whole month, fixed or not, and sitting down in front of it and thinking, "This is such a nice receiver. I am so glad I made this purchase." Arrrgghh!!
[Edited last by Chris PC on November 12, 2001 at 08:51 PM]