order from amazon.com (1 Viewer)

[Alex Wagner]

i don't really know if i should put this here.
but its a tv dvd order


i order the oc season two through borders.com which is run by amazon i guess
and it shipped like february 22nd and its arrival time was march 6th

and on the track your package thing it just says
"february 22nd - carrier notified to pick up package"

i just wanted to know if anyone has had problems like this and how long i should expect to wait.

 

[PaulP]

You should've called Amazon like a few days after at the latest. If it still said "carrier notified to pick up package" three or four days after it shipped, there's a very good chance the package got lost. I've been ordering a lot from Amazon for a long time and have had this happen. They will second-day you a replacement order and if the original shows up just send it back.

 

[Alex Wagner]

thanks.

can i still call them about it, do you think they'll send a new one?

 

[PaulP]

Definitely. If it still says only "february 22nd - carrier notified to pick up package", definitely lost. Just tell them it's been over two weeks now and the status is obviously stuck, so it appears it's lost in the mail. The number, in case you don't know, is (800) 201-7575.

 

[Alex Wagner]

thank you very much.
i called them and they are sending a replacement with free 2 day shipping :]