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OPERA recalled! Here's how to get a replacement!

Discussion in 'Archived Threads 2001-2004' started by Matt_Stevens, Sep 18, 2001.

  1. Matt_Stevens

    Matt_Stevens Well-Known Member

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  2. Matthew Chmiel

    Matthew Chmiel Well-Known Member

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    Done. I put in a - with the other 2 address sections I didn't need to use.
    My copy is still playing fine, but who knows when people have been reporting that after they've played it with no problems, the 2nd (and/or more) times they play the disc, the problems begin to happen.
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    [​IMG]
    DVD In Detail - DVD Reviewer
    My DVD Collection / AOL IM: MrMatthew / ICQ: 96444542
    "I'm a firm believer in the philosophy of a ruling class. Especially since I rule."
     
  3. Roger Mathus

    Roger Mathus Well-Known Member

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    Matthew, that it indeed what I experienced. I have had two discs that played fine at first but crapped out when tried about 5 days later. The problem, in both cases, started at Chapter 13 (about 2 minutes into chapter) and can be repeated. Thanks for the tip on how to use the Anchor Bay form.
     
  4. Matthew Chmiel

    Matthew Chmiel Well-Known Member

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    And let the problems on the disc begin. UGH.
    During chapters 16 and 17, the disc started to crap out, but when it got to chapter 18, everything was fine.
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    [​IMG]
    DVD In Detail - DVD Reviewer
    My DVD Collection / AOL IM: MrMatthew / ICQ: 96444542
    "I'm a firm believer in the philosophy of a ruling class. Especially since I rule."
     
  5. Wes Ray

    Wes Ray Well-Known Member

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    So, what do we do with the discs that we have that don't work?
     
  6. Matthew Chmiel

    Matthew Chmiel Well-Known Member

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    Wes, I'm guessing you keep them. What could AB do with tons of defective discs?
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    [​IMG]
    DVD In Detail - DVD Reviewer
    My DVD Collection / AOL IM: MrMatthew / ICQ: 96444542
    "I'm a firm believer in the philosophy of a ruling class. Especially since I rule."
     
  7. Matt_Stevens

    Matt_Stevens Well-Known Member

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  8. DanL

    DanL Well-Known Member

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    Doesn't this just mean that ANYONE can say they got a defective copy and get a free movie? How are they intending to verify this, if at all?
    That aside, this brings up the issue, can DVDs be recycled? (and I mean, in terms of the physicial disc itself)
     
  9. Andrew Cybulska

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    That's the question I asked Michael Felsher of Anchor Bay during the chat tonight, he responded:
    We took that into account Andrew, and we will be keeping a close eye on that potential problem. This was determined the best and most efficient way of handling this situation, and also caused the least amount of extra work for the consumers affected.
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    Spinning complacently in the darkness, covered and blinded by a blanket of little lives, false security has lulled the madness of this world into a slumber. Wake up!! An eye is upon you, staring straight down and keenly through, seeing all that you are and everything that you can never be. Yes, an eye is upon you, an eye ready to blink.
    So face forward, with arms wide open and mind reeling. Your future has arrived... Are you ready to go?
     
  10. Robert Spalding

    Robert Spalding Well-Known Member

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    I really hope that in light of this last week's events, that no one tries to take advantage of such a great company. I'm just surprised I actually found a copy of this great movie at Target of all places.
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    Sirdvd.com
    DVD-Community.com
     
  11. AdrianJ

    AdrianJ Well-Known Member

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    Well, I just put in for my new disk. As a side note, you can just put spaces in the other 2 Address fields that you don't need. Kind of sloppy HTML programming, but I'm sure it was done in a hurry.
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    [​IMG]
    Adrian Jones
     
  12. Gregory Pauswinski

    Gregory Pauswinski Well-Known Member

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    Thanks Anchor Bay!!
    Gregory
     
  13. Steve Schaffer

    Steve Schaffer Well-Known Member

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    I screwed up and repeated my street address in the extra spaces. Hope I don't get 3 replacement copies--the guilt would kill me.
    I think Anchor Bay deserves some praise for the way they're handling this.
    Quite a contrast to Universal's runaraound re JP.
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    Steve S.
    I prefer not to push the subwoofers until they're properly run in.
     
  14. Mark_TS

    Mark_TS Well-Known Member

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    ...this is why I think that except for maybe FOX, AB is the greatest!
    in spite of their mistakes...
    Just rec'd my LE today, and having never seen it, Im just blown away...
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  15. Kevin M

    Kevin M Well-Known Member

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    quote: I really hope that in light of this last week's events, that no one tries to take advantage of such a great company.[/quote]
    I guess your heart's in the right place but, honestly what do the horrible "events" of last week have to do with this topic of returning DVD's?
    Slightly inappropriate I would say, nothing huge mind you but not really needed in this topic.
    However that's just my opinion & it's no biggy.
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    -Kevin M.
    "Have a good time all the time........that's my philosophy, Marty."
    [Edited last by Kevin M on September 19, 2001 at 06:00 AM]
     
  16. Roger Mathus

    Roger Mathus Well-Known Member

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    What about people unlucky enought to have two bad copies??? Anchor says only one per household!!!!!!
     
  17. Matt_Stevens

    Matt_Stevens Well-Known Member

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    Those will have to go back to the retailer, I'd guess. Oh well. I wonder how the discs will be mailed out?
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    www.deceptions.net/superman
     
  18. DanL

    DanL Well-Known Member

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    You could also just have a friend do the second copy for you and get it sent to their house. It would relieve you of the headache of dealing with a store, and it wouldn't be dishonest or anything if your eally did buy two copies.
     
  19. Aryn Leroux

    Aryn Leroux Well-Known Member

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    i can't get it to submit at all on there website jus keeps telling me All fields are required. Please correct and re-submit. Even when i have all field's filled out. anyone else having the same problem ?
     
  20. Kenneth English

    Kenneth English Well-Known Member

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    Aryn,
    Same problem here. Even when I type something in every field it comes back with the error message. [​IMG]
     

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