SVS-Ron
Screenwriter
- Joined
- Jun 2, 2001
- Messages
- 1,074
Thanks Mike, I'd forgotten just how backed up the PB2-Plus was on intro, you are the KING of waiting for SVS.
The most painful part for us in the company is that our goals remain 48 hours from order to ship. We have added staff, flogged suppliers, bought a factory and we've slipped behind during Chirstmas and are only now starting to reduce the wait times.
We really do appreciate your patience, and rest assured not a day, hell, not an hour goes by without us working additional ways to keep everyone's wait to the bare minimum.
One bit of good news, the first PB1-Plus subs shipped today. There will still be a delay (now till next week) on last minute issues on the PB2-Ultra but it's the last of the trio of new subs launched in JAN/FEB.
Ron
The most painful part for us in the company is that our goals remain 48 hours from order to ship. We have added staff, flogged suppliers, bought a factory and we've slipped behind during Chirstmas and are only now starting to reduce the wait times.
We really do appreciate your patience, and rest assured not a day, hell, not an hour goes by without us working additional ways to keep everyone's wait to the bare minimum.
One bit of good news, the first PB1-Plus subs shipped today. There will still be a delay (now till next week) on last minute issues on the PB2-Ultra but it's the last of the trio of new subs launched in JAN/FEB.
Ron