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Impressive Service And Support From Axiom...

Discussion in 'Speakers' started by Dave Simpson, Mar 11, 2003.

  1. Dave Simpson

    Dave Simpson Well-Known Member

    Sep 18, 1999
    Likes Received:
    *cross-posted on the Axiom Questions And Answers message-board*

    For anyone feeling hesitant about purchasing Axiom speakers over the web, I offer this brief tale of excellent customer service: one of the bass drivers in my M60s, purchased Feb 2002, recently seemed to become defective (driver was causing "howling" sounds from the cabinet when playing lower frequencies, it seemed). When I told Joe in the service department that I wasn't sure which driver was the culprit, he insisted on sending me two replacements (at no charge, natch), just to be sure. Swapping out the drivers was a cinch, and once again, I'm really enjoying the sound of my M60s. These speakers, for my use, certainly don't need a sub for music (using a Marantz 2285 or Yamaha 795a/Parasound 1205a combo as my mood dictates).
    A great big thank you to Axiom for manufacturing, and supporting, a great product, and special thanks to Joe for his assistance.

  2. MichaelRS

    MichaelRS Member

    Mar 3, 2003
    Likes Received:
    I have had excellent service from Axiom also. thankfully my speakers are working fine. I ordered my speakers late on a Wednesday evening, by 1:00 pm friday they were delivered. I have been enjoying their sweet sounds ever since.

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