Verizon is helping me troubleshoot for my DSL account (they're already doing things I've tried and not work). Could anyone please respond to this thread so I can see if I receive the email notification? You do not have to have a Verizon account to help me. Thank you! If by some chance they get the problem fixed, I will notify people in the linked thread below, where the problem first was reported. http://www.hometheaterforum.com/htfo...?s=&forumid=12 * If you were curious anyway and read this post, please post a reply here. Thanks again.