1. Guest,
    If you need help getting to know Xenforo, please see our guide here. If you have feedback or questions, please post those here.
    Dismiss Notice

Help on how to replace "Everybody Loves Raymond" Season 1 DVD

Discussion in 'After Hours Lounge (Off Topic)' started by Harminder, Apr 20, 2007.

  1. Harminder

    Harminder Second Unit

    Joined:
    Apr 24, 2003
    Messages:
    462
    Likes Received:
    0
    hi everyone,

    I order a lot of movies and TV boxsets (90% of the time from Amazon) and I can't get to them right away usually. I bought "Everybody Loves Raymond" Season 1 DVD set back in January and haven't been able to watch it until recently. While watching disc 1 the DVD began to skip and stall. I checked the DVD and saw that it was severely scratched (mind you, this set was never opened until the day I wanted to watch it).

    This set is made by HBO but I can't seem to find anyway to get in contact with them to see if I can specifically get disc 1 replaced. Amazon said that it is past the exchange period and they can't do anything about it. Can anyone help with getting in touch with someone to get a disc replacement. I don't want to replace the entire set. Has anyone actually got 1 disc of a set replaced before?

    Thanks in advance.
     
  2. AnthonyC

    AnthonyC Screenwriter

    Joined:
    Mar 29, 2004
    Messages:
    2,342
    Likes Received:
    0
    Call up/email Amazon customer service. I had to replace a set that was past the 30 day period and they sent out a pre-paid shipping thing anyway.

    ETA: I'm assuming that you just went with the automatic returns page on their site, of course.
     
  3. Harminder

    Harminder Second Unit

    Joined:
    Apr 24, 2003
    Messages:
    462
    Likes Received:
    0

    I e-mailed amazon customer service directly and they are sending me a whole new box set! WOW! Amazon is amazing!

    Thanks for your help Anthony!
     

Share This Page