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Finally talked my Mom into switching ordered her a 20" iMac...

Discussion in 'Apple' started by Eric M Jones, Feb 24, 2008.

  1. Eric M Jones

    Eric M Jones Second Unit

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    After many years of working on it I finally talked her into going Mac. She's been through 3 pc's since her first. On one hand I'm excited because I can actually help her when she calls with some annoying computer question. Being a Mac guy for many years I only know the very basics of windows and always found it very annoying to attempt to trouble shoot over the phone. On the other hand me thinks I'll hear from her more often...

    Now I'm hoping that screen sharing works as well in Leopard as promised being able to control her machine remotely (we live 350 miles apart) should simplify life considerably.

    -EJ
     
  2. Ronald Epstein

    Ronald Epstein Administrator
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    Did the same thing for my Mom a few months ago.

    Her windows PC was having problems. She was just
    getting used to Windows (she's a novice) when I switched
    her over to a 20" iMac.

    Took her a mere day to get the hang of Leopard. Was no big
    learning curve for her. She only checks email and browses the web.
     
  3. Jeffrey Johnson

    Jeffrey Johnson Stunt Coordinator

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    Eric - let me know how well screen sharing works, as I have had the same idea for my grandparents. They're currently running Windows ME on an old 700mhz PC with 16MB of RAM and I keep telling them that it's time for a new computer. Screen sharing would help me convince them to go OSX, as my grandma is constantly "clicking on that thingy next to the other thing and then the thing disappeared and now a different thing is there", which results in me driving to their house to make a toolbar come back or something else equally easy, but impossible to determine over the phone due to the lack of a cohesive definition of the problem.
     
  4. Eric M Jones

    Eric M Jones Second Unit

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    Yup. Been there done that way too many times. I'll keep you posted. Machine ships in a few days.

    -EJ
     
  5. Yumbo

    Yumbo Cinematographer

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    Just received mine. Wow!

    Would it be faster than my G5 2.5ghz dual tower generally?
    Certainly quieter.
    Opening iMovie HD is worlds apart. I hate to think (FEEL) a small iMac is better than the tower I paid big mulla for.
     
  6. Keith Plucker

    Keith Plucker Screenwriter
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    I would agree it is probably time for an upgrade but you could use the free version of LogMeIn to get remote access to that system from OS X. However, it does require some kind of basic broadband, are they using dial up?

    In any event, you can check it out at http://logmein.com

    -Keith
     
  7. Jeffrey Johnson

    Jeffrey Johnson Stunt Coordinator

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    Keith - Thanks for the recommendation! I'll have to check it out. They do have broadband, so that's not a problem. But this is also a very good excuse to have them get rid of their ancient technology (I was shocked to see recently that their PC doesn't even have a USB port)...
     
  8. Yumbo

    Yumbo Cinematographer

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    Ok,

    I really feel like a Windows user now...I just tried installing it (to run ONE PC program) after no luck with Parallels.

    AND IT FAILED (Boot camp install kept looping - I QUIT with F3), and now I can't boot into ANYTHING.

    I just have the chime and a blank grey screen.

    I tried Target disk mode, install discs, Leopard disc. NOTHING. Just allows me to eject discs.

    Someone please have a solution, other than APPLE repair?
     
  9. DaveF

    DaveF Moderator
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    The BootCamp installed failed? And this hosed your whole Mac? I've only done one BootCamp install, on my system, and it went smoothly and by the directions. I've had a few glitches since then because of Parallels, but that's not what you're describing.

    Have you called AppleCare? Can they help with a BootCamp inflicted damage?
     
  10. Ronald Epstein

    Ronald Epstein Administrator
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    Yumbo,

    With my limited knowledge....

    Did you try booting the computer with Leopard disc in drive
    while holding down the "C" key?

    I know that's how you can at least tell the computer to reinstall
    the OS or format.
     
  11. Yumbo

    Yumbo Cinematographer

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    Bula Ron,

    I took it to AVS, where OPTION, boot was suggested, but nothing was working...so I asked a customer of mine who took the old iMac G4 lamp off my hands, who suggested OPTION-S, which allowed me to boot off the external.

    Friggin Windows Setup had wiped my internal drive.

    I have little desire to re-attempt installing Windows - DOS is still UGLY.

    So, I've re-installed everything which was a snap, and understandable as well, not to mention PRETTY, lol.

    So many of our customers keep admiring it, and want to order one as well. I quite like the new keyboard, but not the mouse. I still prefer my Kensington Orbit trackball.
     
  12. Ronald Epstein

    Ronald Epstein Administrator
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    Yumbo,

    I don't quite understand your response. Forgive me.

    I know I may have given an obvious answer, but was that
    the fix that got you back up and running?
     
  13. Yumbo

    Yumbo Cinematographer

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    Nothing was working except for OPTION-S-BOOT.

    C-BOOT didn't.
    Boot with external didn't.
    OPTION-BOOT kept freezing after external listed (no C drive).

    Reformatted my internal drive with Disk Utility and re-installed OSX.
     
  14. Yumbo

    Yumbo Cinematographer

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    Finally got Parallels running today with Windows XP off an ISO.

    Ran the PC program which is out of date after all. That's all she wrote.
     
  15. Ronald Epstein

    Ronald Epstein Administrator
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    I rarely resort to having to fire up Vista on my Mac
    via Parallels, but whenever I do, I am amazed at how
    great Parallels works.

    That has to be the best software ever produced for OS X.
    I have had it for a year now. It was "good" back then, but
    today it has gotten so much better. The ease of dragging
    and dropping files between operating systems is amazing.
    The software is 100% perfect except for the fact that it still
    can't support the aero graphics as was promised.

    Anyone looking to have some fun should invest in Parallels
    and install XP or VISTA on your Mac. It really works that well!
     
  16. Eric M Jones

    Eric M Jones Second Unit

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    Forgot about this thread... Happy to report that screen sharing has worked very well with both machines at my house. Mom just took her machine home today so we'll see it 350 miles between the two makes a difference.

    Unfortunately running Leopard on my iMac G5 is another story...

    -EJ
     
  17. Eric M Jones

    Eric M Jones Second Unit

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    Well after several months of only minor glitches things aren't looking good for my mom's new iMac. She's been getting regular kernel panics. Have to say I'm a little frustrated considering I spent years trying to get her to switch and now only 5 months of owning one her iMac is bombing???!!!!

    -EJ
     
  18. DaveF

    DaveF Moderator
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    What does AppleCare say about it? That's definitely not normal. I've had a few kernel panics but nothing like you've described. I hope you can get it fixed: Apple or Windows, no one wants these problems.
     
  19. Yumbo

    Yumbo Cinematographer

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    Hi,

    Could be:

    1. Dust (clear it out)

    2. Bad software (run the updates or re-install if it persists)

    I had my laptop do that badly after I dropped it - re-install helped.
    My tower was doing it last month - dusting, and updates helped.

    I am referring to the black filter screen that forces you to restart.

    Run the software updates remotely if you need to.
     
  20. Eric M Jones

    Eric M Jones Second Unit

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    I hope so, although I'm getting a little discouraged. I had a smilier issue with my G5 iMac. I had to take it to the Apple store 3 times and argue my point each time until they finally conceded and decided that it needed a new logic board. Granted it has worked fine since but that was a 2 month ordeal I would not like to duplicate!

    That said I had never had hardware issues with the prior 4 Macs I had before the G5 iMac.

    -EJ
     

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