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Fedex Employee throws monitor over Fence

Discussion in 'After Hours Lounge (Off Topic)' started by RobertR, Dec 22, 2011.

  1. RobertR

    RobertR Well-Known Member

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    Astounding. The company is making amends to the customer, but how the hell does this moron get hired with such an attitude? http://finance.yahoo.com/news/fedex-addresses-tossed-monitor.html
     
  2. Al.Anderson

    Al.Anderson Well-Known Member

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    I think merchants have to be asking themselves how often this happens when there are not cameras there to record the deed. They have to pay for all that return merchandise, to say nothing of the lost goodwill.
     
  3. mattCR

    mattCR Well-Known Member
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    Yep. I had a few instances of moments I shipped things to have them arrived broken. It's frustrating for a customer, but for a business it's a killer. You have to replace the item, and process an insurance claim with the shipper which can take forever, and in all that time the small business is out of pocket the money.

     
  4. Richard Travale

    Richard Travale Well-Known Member

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    I wonder if there was more to it though. Was there a growling German Shepherd just out of camera view. Had there been issues with the recipient in the past? I am by no means, condoning what the driver did, but it just seems extremely odd.
     
  5. RobertR

    RobertR Well-Known Member

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    The customer said his front door was wide open, and all the idiot driver had to do was ring the bell at the gate. How much brainpower would that have taken, dog or no dog?
     
  6. TravisR

    TravisR Well-Known Member

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    I don't know FedEx policy but I imagine that there's some kind of protocol for the drivers to follow when a situation might be dangerous to the driver (be it a dog or threatening looking people or a rickety staircase, etc.) and it probably doesn't involve tossing the package over a gate. :)
     
  7. Chris Lockwood

    Chris Lockwood Well-Known Member

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    This does not surprise me at all. I worked at UPS for one day in college, and packages were treated with the same level of care a two-year-old would use in a china shop.
     
  8. CRyan

    CRyan Well-Known Member

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    Heh. Yea, I worked there for a year in college. Certainly the most physically demanding job I have ever had. I don't think people in general really know what a UPS hub is like in the summer. You only work 4 hours for a reason. Anyway, very very true regarding the handling of packages. If you come across a wall of boxes in a truck - Pull the bottom one and run! :) I now package my shipments with my previous UPS experience in mind.
     
  9. Adam Gregorich

    Owner

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    I have to say that my FedEx driver is the best. I have never had any issues, he has put up with the dogs (even has treats) and always has a smile. My UPS driver is very good too.
     
  10. Chris Lockwood

    Chris Lockwood Well-Known Member

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    Yeah, that's why I only lasted a day. It was FL in the summer, and I remembered I was going to college so I wouldn't have to do physical labor like that.
     
  11. Mark Booth

    Mark Booth Premium
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    Not to be outdone by FedEx, a UPS driver tosses a package AND flips the finger at a homeowner's surveillance camera! Mark
     

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